I still cannot save lots to my library

Although it has been said to be fixed, I still am unable to save any lots to my library or to the gallery. My game is up to date, I deleted the cache, and I tried to save a lot in a new save, It is very frustrating. Is there an extra step I need to take to get it to work? This has worked for me for several months and I have some lots that I want to save. It still says that it has timed out and that I need to check my internet and try again later. I checked my internet and I was connected. Please someone help me!!!