Ideas

techno_simka's avatar
techno_simka
Rising Spectator
4 months ago
Status:
Duplicate

Issue After Recent Update – The game failed to load. Error Code

Hello,

Since the recent update, I’ve encountered the following issue: 

  • I have tried reloading the game.
  • I have reinstalled the add-on, as the problem occurs while traveling to lots from the "Discover University" pack.
  • I have clicked on "Repair" in the app.

However, none of these steps have resolved the issue. Could you please advise on how to fix it?

Thank you.

  • I've had this same issue.  I'm playing on the University map any time I tried to go to a public place it would fail to load.  I'm currently stuck bc it's failing to load graduation.

    • phlayme's avatar
      phlayme
      New Spectator

      I managed to bypass this by going to the overworld and moving the character out of college - just didn't get the graduation scenes. but then I tried to go somewhere with a friend for an event, and it crashed and I'm stuck unless I'd like to move again, so, ya know. Sort of a work around.

  • AineOfMay's avatar
    AineOfMay
    Seasoned Spectator

    I have the same issue, except I'm on PC and it's the lounge lot in Ciudad. It worked fine and then after the latest update suddenly this started happening. I tried repairing the game, and bulldozing the lot and changing the lot to generic and then place the lounge lot again, but I get the same error. My sim can load the park in Ciudad without problem. The lounge lot has the celebrity hot-spot trait and there's an 'event' happening that makes it crash I think. Possible it's the lots that have events that is causing the bug. 

  • GhoztKat's avatar
    GhoztKat
    Seasoned Newcomer

    So after trial and error I got my game to work: by going to my sims lot and instead of selecting the play button I selected the car to travel to with my sim to that lot. The game thought my sim was at a different lot, the lot I initially tried to travel with before I got this error message or before I exited the game so I travelled back to my main lot from the worlds menu instead of clicking play and then I was able to play like normal. 

    I figured out I can only travel by phone to places and leave by clicking the home button on my sim. I cannot travel any other way. Dates Hangouts are completely broken for me. If your sim is a homebody you should be relatively safe but anytime I tried to go on a date with someone to another lot it just brought up this same error message and so I would repeat the above steps, I can only do regular dates at home or go to a lot by travelling by phone, and then inviting a sim to that lot. 

    It is safe to say though after I did a lot of research today that this patch broke the game somehow and I am sure they are probably fixing it because my socials feeds were loaded with the same issues. 

    Hope this hopes anyone. I am on PC so Im not sure if this works on consoles. Again:  I loaded my save from the menu and it came up with this same error message but you just exit out of this message, travel to the lot with your sim instead of hitting the play button and your game should work for the time being until theres a patch hopefully. 💚

  • I have the same issue as well with thriftea, I was able to fix it by loading into the lot on build mode and then going back but now I am having the same issue trying to go to a nightclub in oasis springs for the talent showcase :( The fix from before is not working this time

  • Same here - coupled with the fact that the classes are not matching the skills (comp sci builds mischief skill), it's making it pretty difficult to play. 

  • GhoztKat's avatar
    GhoztKat
    Seasoned Newcomer

    I have the same issue, no mods, was playing university in Britechester. Following. I hope it gets fixed soon - my whole weekend was planned around playing the sims!  Game seemed to be doing fine after update on my pc (steam and ea app) , I played for about 3 hours and now my game wont launch my save file - it says to relaunch. I don't have mods currently - I removed them all before the base game update and disabled them in options but it still won't load the save. 

    I tried relaunching several times, every time is a 123 error code. I don't know if this is from the patch that came out and it was downloading while I was playing maybe? or what but I saw a few people had an issue in Britechester as well. 

    Not really sure what else to do as it seems broken at the moment. My save wont load at all and this was supposed to be my first legacy save :( 

  • I'm having the same issue, except instead of Discover University, it's High School Years. It happens when I go to Thriftea. Also, weidly, every time it gives the error code the "Poetry Night" pop up appears. I thought initially it was because I wanted to add a lot trait to the lot, but even after I took it off, it won't let me travel there, and gives the error

    • EthelMoon's avatar
      EthelMoon
      New Spectator

      This is exactly what's happening in my game too. With the Poetry Night pop up and everything. I noticed I can't go to the pub in Britechester either. 

  • I'm having the exact same problem. I've deleted everything, un-installed, re-installed the game and it didn't help. I don't use mods or CC. The issue only happens with the discover university pack.

  • 1064742's avatar
    1064742
    New Spectator

    Same issue with University pack… it makes the game unplayable. They better fix it pretty soon. Nothing helped me

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