[PC/MAC] [EBN] Frequent crashes in Innisgreen
My Sims are unable to live in Sprucederry Grove in Innisgreen because the games crashes frequently when they spend longer periods of time in this neighborhood. It doesn’t crash while my Sims reside in other neighborhoods. Except one time it crashed in Build Mode when I edited the lot “8 Gnome Coast Street" in Coast of Adhmor. The constant crashes are occurring in two different save files so far, which are relatively new and have been created after the new EP released. The crashes did not happen immediately after I created those save files but it started to happen after I played for several days. In both save files I am playing fairies, basically the same fairies because I started a fresh new save file after the first save kept crashing. The crashes usually happen in Live Mode. Reinstalling or repairing the game has not fixed the crashes. Edit By Crinrict: Added pack tag to title. This thread is currently for PC /Mac only. Please post the following info when adding to this report Does it crash on any lot in Innisgreen or only in specific ones ? Specs Windows Press Windows-Key + R Type: DxDiag Click on Save all Information. Attach the Text File to your post Specs Mac as per instructions here: [READ FIRST] Sims 4 - Mac Help, Guides and Troubleshooting | EA Forums - 10887329 Please delete all lastCrash/LastException/LastUIexception files, trigger the error again and provide the content of any of these files in case new ones get created. Please either upload them to google or onedrive and link (make sure the link is public) or copy/paste the content of the file.
Ladder Placement Causing Game Crash
Note: Since my last post was locked, even though I do not see any threads on this issue, here you go. Title: Ladder Placement Crashes Game After Latest Update (No Mods/CC) Platform: PC Game Version: After update with expanded stair options Mods/CC: None installed Steps to Reproduce: Load into a save. Attempt to place a ladder. Game crashes immediately. Expected Result: Ladder should place normally without crashing. Actual Result: Game crashes upon ladder placement. Attachments: Videos showing the crash occurring.
[DU] Sims not leaving to go to class (off campus)
I have multiple issues with my sim that is living at home(off campus) that will not leave the HH to go to class. They will just stand at the front door holding their homework but never leave. I have tried to debug sim then send to class but just have to save and exit out of my game and miss class. I do use any game play mods but I do have CC(build only). Edit By crinrict: Added Tag to Title, Adjusted Title
[XB/PS] Console crashing after update 2.13
I ran the update for Xbox today 6/18/25 and every time my sim leaves the lot and returns the games crashes - no mods as it is Xbox - has occurred about 5 times today every time is after my sim visits another lot and comes back to their lot about 3-5 minutes of playing with a different household member the game crashes. Also it keeps resetting my game settings turning back on tutorials and game play overlays and turning back on the music I have turned off in build mode and home screen have most packs except for For Rent, Lovestruck, Growing together, High School Years and Seasons Note from EA_Solaire: Hi all, If you're playing on PlayStation could you please share your save file (instructions here: [INFORMATION] How to Send User Files to The Sims 4 Team) to help us investigate into this further? For Xbox players, there's currently not a way for you to share your saves with us, but please continue to report any crashing you experience in this thread. Thank you!
Death & person refuses to leave
My neighbors would not leave front door. I was trying to go to sleep, but the bedroom door was locked and then a neighbor refused to leave, there was no option to ask him to leave. I tried to unlock door but was unsuccessful. Then I tried to kill neighbor by rabbit, and it killed my person! I never get a chance to just play! Unable to make my person come back to life.
[PC] Controlled Folder Access blocking exe file/Error 21 or 22/Delivery Error
all of my saved games are gone and when i try to create a new one it wont let me select a world cause they are all gone Edit By crinrict: Added Tag to Title, Adjusted Title Note from EA_Solaire: Hello all, If any of you are still encountering this on the latest game version could you share your Electronic Arts folder as well as a video of this happening? You can find this folder under Documents-> Electronic Arts. If so, please send me a DM with a link to your folder and video. Instructions can be found here: [INFORMATION] How to Send User Files to The Sims 4 Team | EA Forums - 5048472 Thanks!
