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LovelyGelina's avatar
LovelyGelina
Seasoned Novice
1 month ago
Status:
Awaiting Additional Reports

LE: Soc_Entertain_TellStory

I'm EXTREMELY frustrated right now. For about a week straight after updating, whenever I try to leave a household or move in between worlds, my game just stays on the blue loading screen but still flashes tips. It also does it when trying to leave CAS. I can't even play a household or create one to play without this happening. It's like my Sims can only play on the lot they're on the whole entire gameplay, and I'm sorry but that's just not okay and definitely not how I play. It makes me not even want to play anymore and just gives me anxiety. I've been playing since the beginning, and The Sims is my happy place. Can someone PLEASE help with a fix? Here's more info:

  • -Removed mods (UI Cheats, MCC, Carl's Dineout Fix, Childbirth Mod, Hospital Mod)
  • -Repaired 5x
  • -Cleared caches & last exceptions
  • -Confirmed drivers were up to date
  • -Force stopped several times (lost count and haven't had to do that in years)
  • -Windows is up to date
  • -More than enough memory and ram
  • -Restarted laptop after every tweak
  • -MSI SteelSeries Gaming Laptop (Intel Corei5 9th Gen - Nvidia Geforce GTX)
  • -40.5GB space left

I've done everything except uninstall and reinstall the EA app, but only because I don't think that would be helpful. Thanks so much in advance ♥

Edit By crinrict: Adjusted Title fit old bug report.

16 Comments

  • LovelyGelina​  Sometimes there's something stuck in one household that can resolve by playing another for a while.  So it's possible that this is fixed.  But I'd keep backups anyway.

    If you get the same endless loading again, look for a new lastexception in Documents > Electronic Arts > The Sims 4.  I'd only want a fresh one, so it would be best to delete any you have now.  If you get a new one, open the file, copy the text, and paste it into a reply here.

  • LovelyGelina's avatar
    LovelyGelina
    Seasoned Novice
    1 month ago

    When I looked, I had 2. This is the most recent one:

    <?xml version="1.0" ?><root>
    <report><version>2</version><sessionid>91ad84f752c27efe6933558c</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-12-05 14:07:49</createtime><buildsignature>Local.Unknown.Unknown.1.120.117.1030-1.200.000.685.Release</buildsignature><categoryid>animation_element.py:198</categoryid><desyncid>91ad84f752c27efe6933558c</desyncid><systemconfig/><screenshot/><desyncdata>Exception in Sim Timeline: Exception running Element (RuntimeError: ASM :: Soc_Entertain_TellStory (HANDLE :: 2285)&gt;: Attempt to traverse between two states (Succeed -&gt; TellStory) where no valid path exists! Actors {'x': (&lt;weakref at 0x00007FF4CA86BEC0; to 'object_sim' at 0x00007FF4CAE2D9D0&gt;, None, &lt;AnimationParticipant.ACTOR = 101&gt;)} (debug context: Interaction &lt;class 'sims4.tuning.instances.mixer_DramaClub_PracticeSpeech'&gt; on None; id:701, sim:))&#13;&#10;Traceback (most recent call last):&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\scheduling.py", line 231, in simulate&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\elements.py", line 376, in _run&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\animation\animation_element.py", line 198, in do_begin&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\animation\asm.py", line 1224, in requestRuntimeError: ASM :: Soc_Entertain_TellStory (HANDLE :: 2285)&gt;: Attempt to traverse between two states (Succeed -&gt; TellStory) where no valid path exists! Actors {'x': (&lt;weakref at 0x00007FF4CA86BEC0; to 'object_sim' at 0x00007FF4CAE2D9D0&gt;, None, &lt;AnimationParticipant.ACTOR = 101&gt;)} (debug context: Interaction &lt;class 'sims4.tuning.instances.mixer_DramaClub_PracticeSpeech'&gt; on None; id:701, sim:)rtim=0&#13;&#10;Client Session Time: 32.21&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,608,0,6121&#13; &#10;Modded: False&#13; &#10;SystemInfo: Windows 11 10.0.26200 GPU: NVIDIA GeForce GTX 1650  32.0.15.9144, GUID: 9F53F084-C407-11F0-9E16-7CB27DB9B729&#13; &#10;</desyncdata></report>
    </root>

     

    It's back to continuous loading...

  • crinrict's avatar
    crinrict
    Hero+
    1 month ago

    Hi LovelyGelina​ 

    found an older report for this LE so I moved this to the bug forum.

    Would you be willing to share your save with me ?

    If so, please zip your saves folder and upload it somewhere like dropbox, googledrive or OneDrive and PM me the link.

  • LovelyGelina's avatar
    LovelyGelina
    Seasoned Novice
    1 month ago

    Ok, once I get home I'll get those over to you! Thank you!

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