Matchmaking Service Error - cpp_message.py:613
Hi!
Is there any way to fix this error?
I have all expansions, game and stuff packs and most of the kits. I play with mods, but I removed them for testing.
Last Module Called: cpp_message.py Last Function Called: SerializeToString Error message: Exception occurred while attempting to populate a repeated field: (EncodeError: Message is missing required fields: [b'accountid']), CategoryID: cpp_message:613
I keep getting this error, I was informed this is a game bug (This is an error with the EA matchmaking system, introduced with game version 1.113.) and I was advised to delete my saved family from the gallery (did not help) or that I can disable the Gallery Sims in Cupid's Corner settings (found in Game Options > Pack Settings > Lovestruck) until the error is fixed by EA. But I love that feature, I rather not turn it off. Are there anything I can do or should I just ignore this error?
I tested vanilla, and I get the same last exception:
<report><version>2</version><sessionid>ca26fbabb804afe567e7d129</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2025-03-29 12:12:49</createtime><buildsignature>Local.Unknown.Unknown.1.113.297.1020-1.300.000.208.Release</buildsignature><categoryid>cpp_message.py:613</categoryid><desyncid>ca26fbabb804afe567e7d129</desyncid><systemconfig/><screenshot/><desyncdata>Exception occurred while attempting to populate a repeated field: (EncodeError: Message is missing required fields: [b'accountid']) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 179, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 219, in c_api_server_tick File "T:\InGame\Gameplay\Scripts\Server\scheduling.py", line 231, in simulate File "T:\InGame\Gameplay\Scripts\Server\elements.py", line 376, in _run File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 452, in call_save_game_gen File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 452, in request_client_disconnect_gen File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 468, in save_to_scratch_slot_gen File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 489, in save_game_gen File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 534, in _save_game_gen File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 603, in _fill_and_send_save_game_protobufs_gen File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 537, in save_all_services File "T:\InGame\Gameplay\Scripts\Server\zone_manager.py", line 120, in save File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 1773, in save_zone File "T:\InGame\Gameplay\Scripts\Server\game_services.py", line 50, in save_all_services File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 537, in save_all_services File "T:\InGame\Gameplay\Scripts\Server\services\matchmaking_service.py", line 1385, in save File "T:\InGame\Gameplay\Scripts\Core\google\protobuf\internal\cpp_message.py", line 613, in SerializeToString google.protobuf.message.EncodeError: Message is missing required fields: [b'accountid']rtim=0 Client Session Time: 26.44 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,423,0,5936 Modded: False SystemInfo: Windows 11 10.0.26100 GPU: NVIDIA GeForce RTX 3070 Ti 32.0.15.7283, GUID: 3F137E04-E63F-11EF-84F7-9B2FCB99183A </desyncdata></report>
