[MGCK] [CLCK] Broken textures for cardigan/Santa outfit

Could you please provide the following information

• Are you using mods/cc in your game ? Please remove them and test without them if you do.
• Please choose a thread tag for either mods/cc removed if you tested without or never if you don't use any
• What platform are you playing on (PC, Mac, Playstation, XBox). Please pick a thread tag for that.
• Did you buy the Kit on EA app or on the Marketplace ?
• Have you done a game repair ?

I'm still playing catch up here so I didn't read the moved threads but in my game these items pictures are fine for all swatches.

I reported this initially in the bug report, and they moved my post to the Sims 4 Mods and Custom Content section, despite me saying that it happens with and without mods in the game hopefully, you have better luck. ^_^

Still, seeing you have started a new bug report regarding it I will add what I posted here about it and Netiasims also has a post about it here. It happens with or without CC. It seems to be limited to two swatches the last one from the cardigan top pictured in Kmeyers1615 post and the other is the seventh preset on the Santa dress. I will include my pictures here also.

No CC or Removing CC, Removing Cache, Uninstalling and reinstalling, repairing your game, switching from Dx11 to Dx9 does not resolve this issue. 

This is the main item I could find but I think there are others also.

Of course, no problem. I sent you a private message with a link to the file. 

If you could link to the files so I can have a temporary fix, that'd be wonderful!

So, this is everything I have tried.

CC Removed - Not that I have very many of them to begin with, under 10 mods and mostly overrides that I make myself, but I removed them all. The entire mods folder was sitting on my desktop.
Cache Files Removed
Uninstall Mean Girls / Reinstall 
Repaired the Game
Direct X 9 or Direct X 10 Doesn't Change Anything

None of those worked. Issue still persists and seeing this was moved from bug report all the way over to the Sims 4 Mods and Custom Content. Here are some pictures from the fresh install of Mean Girls, with no mods, and cleaned cache showing the same issue. So, if anyone has any suggestions, I would appreciate them.

While not everyone is having this issue, there are a few of us who are and hopefully, they share more details. I can tell you this, the marketplace automatically started to download Mean Girls in the game. I can also tell you that when I opened the EA App, it had a download button for it. Now, is that important? Maybe, but it did the same thing for the Music Den kit, but the Music Den Kit didn't have any issues and played fine, so maybe it is just a quirk between the two systems. CC, Mods, those are things I know. Apps and how lines of codes communicate, not so much. 😅

I am assuming this got moved from bug report to here, because I managed to fix it with an override, yeah that is CC, but that is not a fix for the actual issue. If any of you having this issue, can add in any solutions or information about whether or not you have CC, No CC, DX9 or DX11, anything just to give some more information. It is all helpful.

UPDATE: I went to the App and uninstalled Clueless and Mean Girls because I know when I go into C:\Users\[Username]\AppData\Local\TS4 and remove all files in that folder from the 27th and 28th I wasn't going to know which one was which. Then I went into my Sims 4 folder in the C Drive and removed / moved the SP83 and SP84 (Mean Girls and Clueless) Folders to the desktop. Removed the cache. The game forced me to reinstall the two kits. Clueless worked fine. Mean Girls had the same two broken presets on the same two items. Didn't fix it. 

Updated: Checked Windows and Nvidia to make sure they were up to date. Had a single update. Restarted the computer after. It also did not fix the issue. Just to rule updates out. I guess I should also add in here, I have all Expansions, Stuff Packs, Game Packs, Kits. I do, also, have a few maker packs. 

There are a few of us having the same issue here in this thread. I hope you figure out a solution.

Thank you for commenting. I am happy to hear you are not having this issue but wanted to thank you because you made me think of something I didn't try. Anything is worth a shot, so I switched my game over to Direct X 9 to see if that would make a difference. It was a hail Mary if you will. Shut the game down, removed my mods, removed the cache files, rebooted the game, and alas still the same two messed up textures. It was worth a shot. 

Just checked in my game and I cannot replicate?

Oh, sorry, I thought I mentioned in my post that I had to make an override of the broken preset using Sims 4 Studio. Sadly, it was the only workaround I found for it. I exported the diffuse texture. Opened it up in Photoshop. Changed the image size from 1024x2048 to 2048x4096. Saved. Imported the updated diffuse texture into the override package. Saved. Plopped the package into my mods folder and it worked after that. It is fairly straight forward if you have some experience with making custom content, if not, I can send you the files if you want them until EA is able to fix them.

Update: Just adding a little note, this is only a temporary workaround and only will work for those that use CC.