during the love struck bugs and patches my game crashed so often and so hard, that I had to reinstall and now I miss all my bonus items. this includes items from the latest log-in event and all the ...
Ideas
Status changed:
New
to Troubleshooting
For the happy home login rewards, please use this thread: Happy Login Rewards removed (Patch 1.99) | EA Forums - 4968975
As for the lovestruck ones, those should be save to your account.
Have you tried to verify your game yet through Steam ?