Ideas

salsadisooya's avatar
salsadisooya
Seasoned Newcomer
4 months ago

My game is failing to load

Hi! For the last couple of days, my game keeps crashing. I try to repair it and I even uninstalled and installed it again. I removed my mods folder and cleaned my user folder, but it keeps on crashing. I recently got the following message when it finally manage not to crash after a couple of seconds

"The game failed to load. Error Code:

110:83165b0:663cfcOb. It is recommended that you relaunch the game."

4 Comments

  • crinrict's avatar
    crinrict
    Hero+
    4 months ago

    Hi salsadisooya​ 

    thank you for posting the LE.

    I've merged your post with the main bug report for this issue.

    Please make sure to click vote.

  • salsadisooya's avatar
    salsadisooya
    Seasoned Newcomer
    4 months ago

    <?xml version="1.0" ?><root>
    <report><version>2</version><sessionid>66fb6cf54f5cd33691b5be7</sessionid><type>desync</type><sku>ea.maxis.sims4.15.macarm64</sku><createtime>2025-11-17 18:31:58</createtime><buildsignature>Local.Unknown.Unknown.1.119.109.1220-1.300.000.226.Release</buildsignature><categoryid>resolver.py:1102</categoryid><desyncid>66fb6cf54f5cd33691b5be7</desyncid><systemconfig/><screenshot/><desyncdata>Exception raised while processing zone spin up sequence: Trying to use SingleSimResolver with unsupported participant: ParticipantType.TargetSim (ValueError: Trying to use SingleSimResolver with unsupported participant: ParticipantType.TargetSim)&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\interactions\utils\localization_tokens.py", line 1131, in &lt;genexpr&gt;&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\interactions\utils\localization_tokens.py", line 792, in _get_token&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\tunable_utils\tunable_object_generator.py", line 58, in get_objects&#13;&#10;  File "T:\InGame\Gameplay\Scripts\Server\event_testing\resolver.py", line 1102, in get_participants&#13;&#10;ValueError: Trying to use SingleSimResolver with unsupported participant: ParticipantType.TargetSimrtim=0&#13;&#10;Client Session Time: 19.06&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;LoadingScreenActiveFlag: 1&#13; &#10;Origin Version: 13,594,0,6107&#13; &#10;Modded: False&#13; &#10;SystemInfo: Mac OS X Version 14.6.1 (Build 23G93) GPU: Apple M3 macOS Metal driver 0.0.0.0&#13; &#10;Architecture: arm64&#13; &#10;&#13; &#10;</desyncdata></report>
    </root>

  • crinrict's avatar
    crinrict
    Hero+
    4 months ago

    Hi salsadisooya​ 

    Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

    - Delete the ones you have
    - Trigger the error again
    - Check if new ones are created
    - If that is the case, please copy/paste the content here. You can open the file with any text editor.


    Deleting the file won't fix your issue. Posting the info is meant for troubleshooting. 

Featured Places

Node avatar for The Sims 4 Bug Reports

The Sims 4 Bug Reports

Report bugs for The Sims 4 on PC, Mac, Playstation, and Xbox.Latest Activity: 2 days ago
5,337 Posts