Forum Discussion

emilyrself's avatar
emilyrself
Seasoned Newcomer
8 months ago

My game won’t save

So I’ve been having this issue where every once in a whole my game just won’t save. I try to save and it keeps going for hours. I took my CC and mods out and nothing. Since this started happening I’ve just been forcing my game to close by restarting my whole computer.

3 Replies

  • emilyrself's avatar
    emilyrself
    Seasoned Newcomer
    8 months ago

    To answer the questions in order

    1. My game crashes when I go to save, it’ll be stuck on the saving screen for hours
    2. I play on my pc
    3. no, and I am unsure how to do that
    4. none
  • crinrict's avatar
    crinrict
    Hero+
    8 months ago

    I've adjusted your thread tags then. If you're stuck, then it's just loading times that are long/endless.

    Crashing is when the game auto-closes. Game settings was meant for the options.

    Try the following

    - Close the game
    - Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
    - Repair the game
    - Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry. 
    - Start a new save game
    - Check if you still have the error
    - Report back with your results for further steps on how to get your stuff back.