Only raises, no promotions

I pay on console,  PS5 with no add ons.

I am currently on MVP +25 and continue to get raises DAILY instead of promotions. I tried quitting and reapplying to the job. I tried playing hooky-- even on days I played hooky, I got my raise and bonus instead of going down in job performance. I wasn't even there!

I tried resetting the console. I tried uninstalling and reinstalling the game. I tried playing another household for a bit to try to "reset" this one. I'm at a loss.