Ideas

Seasoned Novice

Photos in the game have poor quality after the latest update

After the latest The Sims 4 update, I noticed an issue with the quality of the photos taken by Sims using the in-game camera. The photos come out in very poor quality – blurry and low resolution.

I have mods and CC installed, but everything is updated to the latest version:

MC Command Center
Pose Player
Teleport Any Sim
Searchable Pose Player
EA Eyelashes Remover
CC is mostly clothes, hairstyles, and accessories

I’ve attached screenshots of my graphics settings and examples of how the in-game photos look.

Has anyone else experienced this issue? I’d really appreciate any help or suggestions on what to check!

4 Comments

puzzlezaddict
Hero+
7 months ago
aneczka34567 Does it help to disable post processing in the graphics options? And do the photos look better in windowed mode? You may have to take new ones to check.

Please also provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
Arielg121
Seasoned Newcomer
7 months ago
I am having the exact same issue after the update! I’m hoping it’s an easy fix and not a bug.
malam3nt3
Seasoned Novice
7 months ago
No to windowed + disabling post processing. I usually play with the Ultra setting and have no problems :-(
aneczka34567
Seasoned Novice
6 months ago
Unfortunately none of these steps helped. Disabling post processing didn't make any noticeable difference, and the photos still don't look any better in windowed mode either. I tested it again just to be sure. I've attached the dxdiag file as requested.
DxDiag.txt91 KB