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DizzyBGamin's avatar
DizzyBGamin
Seasoned Newcomer
14 days ago

PS4 stuck on load screen of latest family since update

Exactly what it sounds like from the title. Yesterday I turned on the ps4 and there was an update. I did the update , reloaded the game. It takes a long time to open up but I see my latest save file and family. But once I click the file to play it gets stuck in the loading screen. (Pictured below) , it always gets stuck at this percentage but the words will keep scrolling through 

 

anyone else having this issue?

2 Comments

  • DizzyBGamin's avatar
    DizzyBGamin
    Seasoned Newcomer
    12 days ago

    An update: 

    When I went from the save menu instead of “resume game” and chose a different family the game worked. However my original household I was playing with I still can’t access. I also have no access to the gallery , and when trying to link my EA account it does the endless scrolling yet again 

  • DizzyBGamin's avatar
    DizzyBGamin
    Seasoned Newcomer
    2 days ago

    It worked for a while if I didn’t open the save file, if I went from the menus to go in. But now it’s at endless scrolling again 

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