Ideas

Purchased Expansion Pack Not Appearing in Game – The Sims 4

Hello, I have an issue with The Sims 4. I purchased an expansion pack, but it doesn’t show up in the game. I have reinstalled it, updated the game, launched as administrator, but the cities from the expansion are still unavailable. Could you please advise what else I can try or what might be causing this?

4 Comments

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  • roseza01's avatar
    roseza01
    New Spectator
    1 month ago

    I have multiply packs that I own that are downloaded, but when I open Sims 4 none of the packs I have downloaded are in the game.  I've tried talking with support. Any suggestions?

  • meelk830's avatar
    meelk830
    New Spectator
    1 month ago

    Helloooo

    nothing else was working so im trying this. I had a bunch of packs installed, then I stopped playing for a bit, and I just recently reloaded and they're all gone. they're not showing up in my manage add ons or the marketplace collections thing, but they're in the dlc folder? i tried everything, restarting the app, doing the cache thing, deleting the user thing, but nothings working..plz help and tell me the hundreds of dollars i've spent in this game didn't just go in the trash

  • shaynaweasley's avatar
    shaynaweasley
    New Spectator
    1 month ago

    I recently bought the horse ranch pack. Before fully launching the Sims, it shows that it is fully installed; however, when I go to play the game, it doesn't show up. In the "travel" section, it shows up, but it faded, saying I own it, but it isn’t installed. What should I do? It's been days, and I've repaired the game multiple times and have uninstalled and reinstalled the pack. 

     

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