Re: [XB/PS] Console crashing

I haven't played in months because of this crashing issue, but I set up a new save with new sims after the last patch and it still crashes on save as well as other times, like just exiting to the main menu. This has to be fixed ASAP. It hasn't even been acknowledged as a problem by the official Sims account, unlike bugs that affect PC players. Why are we console players being ignored??