Ideas

New Spectator

Repeated 00008 error Unable to Load Games

I'm at my wits end. I have followed EA's recommendations to get Sims 4 to stop giving me error code 00008:

Cleared out caches within the EA app, then restarted it.
Inactivated NordVPN security as a background protection to make sure it doesn't interact witht he game.
Restarted the router for possible connection issues.
Uninstalled and then reinstalled the EA app from the the EA website.
Restarted the whole computer.

Same problem still exist and I can no longer load my previous games and it continues to give me the same error code: 00008 download error.

I would love to purchase some add-on additions to my Sims 4 game but I am not willing to do so if the base game is not working. I am not a computer whiz and the above steps are all I know what to do.

Is someone able to help me figure this out?

Thank you in advance!

5 Comments

TenebrousGloom
Seasoned Hotshot
19 hours ago
It seems this might be an issue with SDX.
I saw these instructions in an older thread. Hope it helps 😊
Make sure your game is updated to the latest version.
If you're still seeing the issue with an updated game, try this:
On EA App or Origin, switch to Offline mode
Launch the game
Open the game settings and under the Sims Delivery tab -> uncheck "Automatically Download"
If an SDX delivery is listed as being in progress and broken, you may be able to cancel from that same tab
Exit the game
Switch EA App or Origin back to Online mode
Launch the game
Open the game settings and under the Sims Delivery tab -> check "Automatically Download"
crinrict
Hero+
13 hours ago
Hi TedDizzle

I merged your post with the main post. Please check out the suggestions on the first page and make sure your security software isn't blocking Sims.
McKenzieM98
Seasoned Novice
3 hours ago
Hi!
I tried this and it’s still not working. It shows the same sims delivery error notification. Any other suggestions?
crinrict
Hero+
3 hours ago
McKenzieM98 Did you try adding your exe as exception as described in the first post ?
McKenzieM98
Seasoned Novice
2 hours ago
Hi crinrict
Yes. I already had it as an exception