Ideas

Royalty & Legacy Expansion pack never becomes available

I bought the newest expansion, Royalty & Legacy about a week ago, but never started the game until yesterday - after the March 17 patch and the following hotfix. Now when I start the game, it seems as if the new expansion never gets fully loaded/available. I can't remember having seen the "major" pop-up welcoming me to the new expansion, but I always get the flashes at start regarding new features in it. When switching worlds, the new world is greyed out, as in "bought but not installed" - it says so when I hover over it as well (see attachment 1, in Swedish).

I don't see any "Pack selection" available from Main Menu within game. If I select Market and then "My Collection"(?), I can see the Royalty pack as "Deactivated". "Pack Choices" and "Manage Storage"(?) are shown as "can only be managed from Main Menu" - but I can't see any choice that allows for activation.

In the EA App, the expansion is shown under "My add-ons", as Downloaded (attachment 2).

I have tried: 
- Starting the game without mods
- Repairing the entire game, through EA App.
- Uninstalling the expansion and re-downloading it
Nothing of this helps.

1 Comment

  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    19 days ago

    Snusmumriken71​ 

    Click on Pack Selection (it doesn't say Pack Choices). Place a checkmark in the top left corner of the expansion. Click Confirm and ignore the warning. Restart the game.

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