Recent Update 19th August 2025 "C" button Screenshot if you go into POV mode two end buttonds keybord right if you press the screenshot "C" button the game will crash and the PC. Send case to EA thi...
Ideas
Everytime I take a screenshot, the game freezes. I have no mods as the game just updated and I haven't put the mods folder back in my sims 4 folder yet. I have to keep restarting my computer to get out of the game so it totally freezes and won't come back.
Skyegal23 Does this happen in normal mode as well as tab or first-person (shift-tab) mode? It seems so from your screenshot, but I want to confirm.
Please try switching to windowed mode, and separately, try switching to DirectX 9 mode. Both are options on the graphics settings page.
Please also provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
Normal, I have never used the other two modes to take pictures. I will try your suggestions and see if it works
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- EA_Cade12 months ago
Community Manager