Ideas
LadyDarkSorrow Yes, a dxdiag would be useful as a reference. I asked around a bit and have merged the thread where you posted into a bug report about what looks to be the same underlying issue. (The title is a bit narrow right now, but that may change.) The hardware involved here is kind of all over the map, so more information may be helpful.
EA_Solaire has also asked for affected saves earlier in this thread, if you're willing to share.
Dinky21b As mentioned originally, it would be helpful to have a dxdiag from your computer. EA_Solaire is also looking for saves, as above.
0zggd0fggmre It would be great to have a dxdiag from you as well, and a save if you're willing to share one. Instructions are linked above.
dabrat2255 Please update your Nvidia graphics driver to the version that came out a couple days ago. The one you have was implicated in several issues, and your dxdiag lists some crashes of the driver. This is regardless of whether DX9 mode helps. A save would be appreciated too.
- 8 hours ago
puzzlezaddict I hope the EA team will be able to solve this problem in the nearest future. Many players, like me, actively screenshot their favorite game, and without this opportunity any desire to play simply disappears
About The Sims 4 Bug Reports
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- EA_Cade12 months ago
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