Recent Update 19th August 2025 "C" button Screenshot if you go into POV mode two end buttonds keybord right if you press the screenshot "C" button the game will crash and the PC. Send case to EA thi...
Ideas
485460 Your graphics driver is several years old and has been crashing. So please install the newest one AMD provides for your processor and graphics chip:
Run the installer as an admin: right-click the download and select "Run as administrator." Restart afterwards and before trying to play.
If that doesn't help, try switching to DirectX 9 mode. You should be able to play in DX11 mode, but this is at least a useful test.
Bibliophile2019 LadyDarkSorrow Please try DX9 mode too, just to see whether it works. If it doesn't, I'd like dxdiags from both of you as well. LadyDarkSorrow I know I have a recent one from you, but if EA is looking into this issue, it will be helpful to have your dxdiag attached to this thread.
puzzlezaddict I’ll keep this in mind. I downloaded it but while installing it said my computer ran into a problem and restarted. I see a friend on Sunday who is more tech-savvy than me so I’ll explain the issue to them. I’m just a bit worried if I touch anything I’ll break more lol.
I haven’t switched to DX9 yet but I’m not in much of a hurry to play, so I’ll test that if installing the new graphics driver doesn’t work.
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- EA_Cade12 months ago
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