This is the text in the error message:
Server error. We could not process this gallery request. Please try again later.
I tried uploading the image from my phone, but I can't get my laptop to do ...
Ideas
kimmie9850 Can you test with your EA account on another computer, or can a friend or family member test with their EA account on your computer? I'd like to establish whether the cause here is your system or your account, and this is the most reliable way.
CartoonTrain94 That's why I'm asking you to test each room individually, then narrow things down from there: delete some items in an affected room and test, delete a few more, etc. I don't know which items might be responsible either.
I downloaded the sims on my laptop, but I’m having the same problems so I don’t think it had anything to do with my pc
puzzlezaddictit is not a specific room or item issue. It happens to everything trying to be uploaded/saved in library or gallery. Households, empty lots, empty rooms. This bug started after the Burglar update
Simmers are conditioned to jump through hoops with useless frustrating time consuming busywork every time EA breaks something. I've done all reasonable things...delete cache, repair, restart..beyond that EA needs to fix what they broke ie: the game I've spent thousands of dollars on sonce 2001 and was working just fine prior to the burglar update. No CC so it's not that.
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- EA_Cade11 months ago
Community Manager