Server Error whenever I'm upload to my personal gallery

No offense to you but I don't know what dxdiag is or how to take and submit a video of the error which says "Server error. We could not process this gallery request. Please try again later." Why can't EA just say Opps, our burglar update created some significant problems for people who paid good money to have a fun game, and then just fix it instead of giving busy work to the customer base that can't possibly correct an error in the code ? 

I am on Xbox One, but my thread regarding this got closed with the message to use this thread.

I actually thought I had this resolved, but unfortunately today I got that "server error" message again when trying to save a build to my library (not the gallery, I was offline), I tried again and it did save. So, idk what is causing this or why, it is weird.

It appears this is not a pc specific issue.TheSimsDirect I am a mac user, and u can see in this thread there are console players with this issue as well. As I mentioned before, it’s not internet connection or simply gallery issue also, as saving to my private library shows the same error. The update broke something and it should be fixed as soon as possible.

I am also a Mac user with this problem and completly agree this is not a user problem and EA needs to address it right away without gaslighting by giving users busy work to "fix" it. Not one thing wrong with my computer and no CC/mods.

It’s still happening for me after the game day patch. I even tried cleaning out my library (and fixes above) and still can’t save. 

After some more testing, I tried a save I hadn’t played since before the burglar update. I was able to save an empty base game lot when I first loaded in. After building in the save in Ravenwood and saving, I was unable to save an empty base game lot when I loaded back in.

Gallery ID and EA username is same as mine here: CottagecoreSimss

This is marked as solved, but I am still having this issue. I have tried lots vs individual rooms, and get the same result. I haven’t been able to save any builds for the past 3 days and it’s so frustrating because I was trying to back them up before creating a fresh save…

I’m playing on console so no mods. 

I can save my builds again. It’s fixed. I still do have some problems with the game crashing when in build mode. I found out it happens everytime after I tried to move the pool so I just sold the pool and build a new one in a diffrent spot, no problems with that. I can play again, but I would still like a fix that prevents the game from crashing after moving a pool

Well, it's not solved for me either. In fact it's worse because now when my sim left the house it wouldn't load for him to travel home. I had to send him nearby, jog to his yard and select Go Home instead of Travel. I tried to add a sim to the household and now the lot won't load. It's a large lot but I never had any of this trouble before the burglar update. I've been deleting cache and repair but now the game won't load. I'll try again and chose a small lot and see if the problem is with everything.

I heard this is marked as solved? It's not. It's worse.

I am on a PS4 and I have deleted the game with all the packs, re installed it and I'm still getting the "server error. We could not process this gallery request. Please try again later" message.

This is super frustrating as I've lost 2 playthroughs to try and solve this issue. I do not have the luxury to back those because I play on console.