This is the text in the error message:
Server error. We could not process this gallery request. Please try again later.
I tried uploading the image from my phone, but I can't get my laptop to do so.
Anyone else having this problem, for me it started after the new burglar update.
Edit By Crinrict: Adjusted Title
Well that’s extremely annoying! I have just been updating old builds, and fiddling with CAS the last few days while I try to get all my builds saved… so I haven’t played actively with any of my households.
I really hope they get this fixed ASAP! I want to start playing with Businesses & Hobbies so badly… but I know I will be disappointed if the game is still having major issues after the burglar update. I get that it’s a nostalgic addition for a lot of players, but I didn’t want it and now the game is all wonky 😮💨
Me yes, but not with the PC. But with my game console. I tried like the others (that is to say, save the Terrain), and result… still the problem, like the PC.
It's a... nightmare.😭
This is happening on XBOX as well, so your Windows troubleshooting steps won't work there.
Seriously! The console users are always left out in the cold while they focus on solutions for PC users….This entire conversation there have only been suggestions for PC players.
We’ve poured time and money into this game just like the PC players, we shouldn’t be ignored simply because there are less console players 😩
The troublshooting steps don't work for anyone on any platform. It's not a user problem but something EA needs to correct on their end.
Yesss No matter what I do I can’t save my sims on the gallery
Yes... I followed all the directions about deleting cache files, etc and I'm still having the issue. The last thing I was able to upload was on 3/04.
Yes, very much so!
When you got it to save did it give you the error message and then still show up in your library, or was the error message gone again? I have had very sporadic luck with having builds save to my library even though I got the error message, but it’s like 2 builds out of countless attempts. There doesn’t seem to be any connection between which builds will sneak through the error and actually save… it’s very frustrating.
I've found the same thing, that the bug is inconsistent, but consistantly frustrating.
Community Manager
