Sims won’t clean up dishes and will only do one item if told to do so

Recently my sims have stopped clearing away plates and glasses autonomously. If I click on a plate or glass and click ‘clean up’ they will clean up only that single item, they have stopped gathering all of the dishes to clean up in one go. Even when I hire a maid they don’t gather up and clean the dishes. This means there’s constantly smelly dishes all over the house, unless I individually clean up every single one.

Note from EA_Solaire:

Hello all,

If any of you are still encountering this on the latest game version (without mods), would you be willing to share your save file(s)?

If so, please send me a private message with a link to the file. Instructions can be found here: https://forums.ea.com/idea/the-sims-4-bug-reports-en/information-how-to-send-user-files-to-the-sims-4-team/5048472

If you are using mods, please also let me know which mods specifically you're using, and if you're seeing this on a new save file as well. 

Thanks!