Social bunny no longer social

Hi, I’m having an issue in The Sims 4 where Social Bunny is not working correctly.In my game, Social Bunny posts/messages are not increasing friendship or romance at all. I have tested multiple Sims in different households and none of them gain any relationship progress from Social Bunny interactions.

I have already tried the following troubleshooting steps:

Updated and tested without mods (only MC Command Center installed, updated)

Deleted localthumbcache.package

Repaired the game through the EA App

Tested in multiple households/Sims

Cleared cache files

Despite all of this, Social Bunny still does not increase relationships in any save.This appears to be affecting the system globally in my game, not just one household or save .

please advise or investigate. Thank you.