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Simiana_a's avatar
1 month ago

there's a problem when i'm trying to open my sims save in world :(

i've tried to figure out my problem in logs but i've got even more confused :( hope anyone could help me 

logs:

<?xml version="1.0" ?><root>

<report><version>2</version><sessionid>759ffbcf7cf3e386699b7639</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2026-02-23 04:34:41</createtime><buildsignature>Local.Unknown.Unknown.1.121.372.1020-1.300.000.234.Release</buildsignature><categoryid>show_family_tree.py:7</categoryid><desyncid>759ffbcf7cf3e386699b7639</desyncid><systemconfig/><screenshot/><desyncdata> Failure: 'sims4multiplayer/interaction/genealogy/show_family_tree' (sims4multiplayer.interaction.genealogy.show_family_tree) &#13;&#10; cannot import name 'genealogy_caching' from 'sims.genealogy_tracker' (C:\Program Files (x86)\Steam\steamapps\common\The Sims 4\Data\Simulation\Gameplay\simulation.zip\sims\genealogy_tracker.pyc) (ImportError: cannot import name 'genealogy_caching' from 'sims.genealogy_tracker' (C:\Program Files (x86)\Steam\steamapps\common\The Sims 4\Data\Simulation\Gameplay\simulation.zip\sims\genealogy_tracker.pyc))&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\utils.py", line 120, in import_modules_by_path&#13;&#10; File "&lt;frozen importlib._bootstrap&gt;", line 983, in _find_and_load&#13;&#10; File "&lt;frozen importlib._bootstrap&gt;", line 967, in _find_and_load_unlocked&#13;&#10; File "&lt;frozen importlib._bootstrap&gt;", line 668, in _load_unlocked&#13;&#10; File "&lt;frozen importlib._bootstrap&gt;", line 638, in _load_backward_compatible&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\custom_import.py", line 196, in load_module&#13;&#10; File "obfuscated\sims4multiplayer\interaction\genealogy\show_family_tree.py", line 7, in &lt;module&gt;&#13;&#10;ImportError: cannot import name 'genealogy_caching' from 'sims.genealogy_tracker' (C:\Program Files (x86)\Steam\steamapps\common\The Sims 4\Data\Simulation\Gameplay\simulation.zip\sims\genealogy_tracker.pyc)rtim=0&#13;&#10;ClientInfo isn't here</desyncdata></report>

<report><version>2</version><sessionid>759ffbcf7cf3e386699b7639</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2026-02-23 04:34:41</createtime><buildsignature>Local.Unknown.Unknown.1.121.372.1020-1.300.000.234.Release</buildsignature><categoryid>utils.py:120</categoryid><desyncid>759ffbcf7cf3e386699b7639</desyncid><systemconfig/><screenshot/><desyncdata> Failure: 'wworksim' (wworksim) &#13;&#10; No module named 'wworksim' (ModuleNotFoundError: No module named 'wworksim')&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\importer\utils.py", line 120, in import_modules_by_path&#13;&#10;ModuleNotFoundError: No module named 'wworksim'rtim=0&#13;&#10;ClientInfo isn't here</desyncdata></report>

</root>

1 Reply

  • Could you please provide the following information

    • Are you using mods/cc in your game ? Please remove them and test without them if you do. Please pick a thread tag for that.
    • What platform are you playing on (PC, Mac, Playstation, XBox). Please pick a thread tag for that.
    • wworksim seems to be some old mod ?

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