Ideas
10 Comments
- crinrict16 days agoHero+Status changed:NewtoIncomplete Report
Could you please provide the following information
- Are you using mods/cc in your game ? Please remove them and test without them if you do.
- What platform are you playing ?
What issues do you have with the game settings (options) ?Removed tag for this.
- patwood194616 days agoRising Novice
hi i am playing on a top end PC with windows 11,i have no mods just CC
- crinrict15 days agoHero+
Hi patwood1946
Please test your issue on a vanilla game (no cc as well)
To verify on a vanilla game, move your mods folder to the desktop and delete the following files from your user folder.
- localthumbcache
- Any lastException Files
- Any LastCrash files.Test a backup of your save as you will loose all cc on the save and see if the same error occurs, then report back.
- crinrict15 days agoHero+Status changed:Incomplete ReporttoTroubleshooting
- patwood194615 days agoRising Novice
thanks for replying,i made a copy as you suggested tried getting toddler to ask for a bath,same thing happens again.the adult just picks up toddler and drops her on the ground
- crinrict12 days agoHero+
To be sure, you also moved your mods folder to the desktop ?
Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?
- Delete the ones you have
- Trigger the error again
- Check if new ones are created
- If that is the case, please copy/paste the content here. You can open the file with any text editor.
Deleting the file won't fix your issue. Posting the info is meant for troubleshooting. - patwood194612 days agoRising Novice
hi thanks again i have solved it,iwent back to an older save and realised i had changed a bathroom. So i deleted an Aventa bath tub and hey presto the toddlers can now have a bath
- crinrict11 days agoHero+
Hi patwood1946
glad to hear that. Was that a CC object you had that caused this ?
- patwood194611 days agoRising Novice
yes it was ,thanks for your help
- crinrict11 days agoHero+Status changed:TroubleshootingtoMod Related
Marking this as mod related then.
About The Sims 4 Bug Reports
Read First
- EA_Cade9 months ago
Community Manager