UI pop up issue on PS4

Whenever i am holding an item in game (eg, plate, seeds, garbage) and some sort of pop up appears at the same time where i need to make a selection (e.g work/school choice, family dynamic). The game recognises i’m holding the object and will not let me maybe a selection no matter if i click on the available options.  i cannot seem to reset this is anyway. The only option is to exit the game resulting in lost progress. 

Incredibly frustrating, especially if i have not saved the game in a while. PLEASEEEE FIX, happens too often to me 😭😭😭🫶🏼