Unable to select traits in CAS

I'm well aware this is a bug, but I have no mods, no cc, reinstalled the game completely, but idk how to fix it... any help?

Hi, so I've gone into create a sim, created a whole household, and tried saving, only to realize I haven't filled out the traits. But when I try to do so, There are no traits icons to select, of drop-down menus for them, just nonexistent. So I can't save without traits, but I can't have a chance at getting my traits back without saving and rebooting. And I'm unable to use screen capture to properly show this issue.

Also, is there a way to save without traits?

this is apparently still a problem 2 years later. I made sure my Mac pc was up to date, repaired the game from the ea app multiple times, tested to see if a specific mod was causing the issue, removed all my mods, deleted save files from the ea games-sims4- folder, deleted cache files, restarted my pc, uninstalled and reinstalled both the ea app and the sims4 game, created new game folders, and I didn't have this issue until the most recent sims4 update. which is funny how they fixed a bunch of bugs, but if they did I can't tell since I cannot get past the initial CAS. 

Creating a new family, and I am missing the traits? I have exited out of Sims and EA, cleared my cache and cookies and then restarted but came across same issue.  I dont use or have any CC or mods that were/are downloaded.

ME TOO

What packs do you have, and are you missing traits from packs or the base game? A few people, including myself, are having issues right now regarding packs being installed on the EA app but not showing as installed in the game.

I currently have all of the available packs, and I am missing the base and pack traits. I see the packs are currently downloaded, and my existing families are able to be played fine. Any troubleshooting tips are welcomed! 

Is there any known solutions by now? I have the same issue. And its not my mods, i checked them all, did everything and the problem is still there. 

Same problem and situation with me.  I don't play with any mods.  And I was just making a new sim and I can't pick any traits and cannot finalize my sim either.    Didn't have a problem until this new event.