Unable to select traits in CAS

Platform: PC (Windows) Game Version: Latest patch as of September 2025. All expansion/game/stuff packs installed. Mods/CC: Yes – occurs even after removing Mods folder and clearing cache. All trait and aspiration icons display normally and can be selected. All trait and aspiration slots show only question-mark icons. Traits cannot be chosen.

I had this issue after the August update but I didnt think to report it and its still happening 

First Time - September 8th, 2025: This issue is happening to me as well. This is my first time reporting a bug (not to say I haven't encountered bugs before but my game is usually still playable, and bugs I usually encounter are minor and fixed quickly but this one makes it hard for me to even play the game). I believe I'm playing on a Windows 11 PC. I have had mods in the past, like years ago, but have no mods installed now. I deleted mods and stopped using them three years ago or more. I do own add-ons. I am repairing the game right now. I have 42 add-ons, which include: 

The Sims 4 Holiday Celebration Pack

The Sims 4 Spa Day

The Sims 4 Get Together

The Sims 4 Movie Hangout Stuff

The Sims 4 Dine Out

The Sims 4 Romantic Garden Stuff

The Sims 4 City Living 

The Sims 4 Kids Room Stuff

The Sims 4 Backyard Stuff

The Sims 4 Bowling Night Stuff

The Sims 4 Cats & Dogs

The Sims 4 Parenthood 

The Sims 4 Fitness Stuff

The Sims 4 Toddler Stuff

The Sims 4 Seasons 

The Sims 4 My First Pet Stuff

The Sims 4 Island Living 

The Sims 4 Discovery University 

The Sims 4 Tiny Living 

The Sims 4 Snowy Escape 

The Sims 4 Nifty Knitting Stuff Pack

The Sims 4 Cottage Living 

The Sims 4 Dream Home Decorator Game Pack

The Sims 4 Blooming Rooms Kit

The Sims 4 Carnaval Streetwear Kit

The Sims 4 High School Years

The Sims 4 Little Campers Kit

The Sims 4 Growing Together 

The Sims 4 First Fits Kit

The Sims 4 Desert Luxe Kit

The Sims 4 Horse Ranch Expansion Pack 

The Sims 4 Everyday Clutter Kit

The Sims 4 Simtimates Collection Kit

The Sims 4 Bathroom Clutter Kit 

The Sims 4 Home Chef Hustle Stuff Pack 

The Sims 4 Poolside Splash Kit

The Sims 4 Modern Luxe Kit 

The Sims 4 For Rent Expansion Pack 

The Sims 4 Lovestruck Expansion Pack 

The Sims 4 Storybook Nursery Kit

The Sims 4 Artist Studio Kit

The Sims 4 Comfy Gamer Kit

How did I encounter this? Upon launching The Sims 4 I clicked "New Game". Immediately after C.A.S. opened I went to my library to upload a Sim I've already created before and saved to my library, I clicked on a Sim from my library and had it replace the Sim that was in C.A.S. upon opening it up. Then I noticed I could not select any traits because only the aspiration would popup. 

Second Time - September 18th, 2025: Last time I had the game repair and everything worked again. The only difference today is I now have The Sims 4 Businesses & Hobbies Expansion Pack. I bought it on the 12th and just opened the game to begin playing the pack for the first time, only to discover the C.A.S. trait disappeared again.

A work around that I've been using for about 7 months that works for me is before I change the sim in anyway check if the traits are there usually first go around its no exit to the main menu and then go back to create a sim traits will be there again, I have never tried it on a previous save game but it's at least a little work around.

It started this year for me too, I can generate random traits but it's really not practical if I don't know what they are until I start playing 

I also have this issue

I've had this issue for awhile. I've disabled all mods and cc, repaired the game, started a new save and still have this bug. I tend to have to exit cas and re enter cas repeatedly until traits show up.

I have the same issue and tried all the same solutions. If it was resolved for you, please tell me how!

Yesterday I bought Growing Together and now when I try to create a sim, the traits will not show up. Please help!!!

I'd be interested in any responses as this sometime happens to me.  I haven't worked out why it sometimes happens but not always.