Unable to select traits in CAS

i’ve had this bug for a while now and it’s really annoying at the time of this screenshot there were no mods in my game it usually happens when i place down a new sim from the gallery or just randomly when changing clothes 

I'm having the same issue.

When I enter Create a Sim mode, everything works fine until I try to select personality traits for my Sim. As soon as I click on the traits section, the trait selection boxes disappear completely. This prevents me from choosing traits manually, and I’m forced to use the dice button assigning them at random to continue.

Hi, I am having a hard time picking traits in my game. is anyone else and if so, does anyone know how to fix it? I have tried everything and nothing seems to work. When creating a Characters I was able to pick any traits I wanted now it won't even show me the bar. If anyone may help would be so grateful.

When creating sims in CAS I can’t see the traits. This is going over multiply saves. Only when going in within the game can I see the traits of the sims 

This has been driving me mad for months now. I’ve updated the game, removed any mods & cc, done a factory reset, and even completely reinstalled. I still can’t select traits. 

Tried creating a new sim but the traits are not showing at all. Tried removing mods, repairing but the issue persists on PC

I can't access the traits in cas I have disabled mods and tried to repair it buts still not working

I recently redownloaded my sims 4 game, and after updating and adding my cc I found that when in CAS I could not see or pick traits for my sims. Looking online I saw it could be an issue with my cc so I removed them all from the mod folder, deleted the local cache and hit repair in the EA app. I am still experiencing the issue after trying these fixes. I am unsure what more can be done to try to fix this. 

I also have this problems, i don't think it's related with any mods or especifc event, i downloaded the game for the first time and it happened to me with only the Romantic garden stuff pack, the perfect patio stuff pack and my first Pet stuff pack. I also tested on New saves and it is the same, no matter if a download a sim from the gallery, create a new one with or without the story thing.

It also happened with Pets and horses, it only worked. I also tried different graphic settings to run the game and it's still no showing despite being the first time i had the game.

The rest of the panel is visible in the create a sim with story but when you finísimo the questions and loads the sim, the icons for the traits are no visible. I Can choose the aspiration, likes and dislikes, tope of death, type of occult sim but neither the questions marks and hexagons shows up.

Please work on it, I hope this information could help