Unable to select traits in CAS

Yesterday I bought Growing Together and now when I try to create a sim, the traits will not show up. Please help!!!

I'd be interested in any responses as this sometime happens to me.  I haven't worked out why it sometimes happens but not always.

So I don’t know what’s going on with my game when I get on the game   And want to the create a sim those three missing traits slots are missing and I don’t know because my name is broken so Sims, can you please help me? 

Hi, I've experienced this issue before once but I don't know how it seemed to resolve itself.
The issue has popped up again and I removed all mods, thinking that a broken mod was the issue but the issue seemed to be the game itself.
I then attempted a repair and removed my Sims 4 folder but the issue persists. 
Trying a last resort, I uninstalled the game and reinstalled it, hoping that would fix the issue but still when I opened the game up, the traits panel wasn't showing up. Not sure what else I can try. 

Any help would be appreciated!

I have the same issue, and I've tried everything mentioned in this thread. I moved my mods out, deleted the localthumbcache, moved The Sims 4 file out of my desktop and tried with a completely new game, and the traits are still gone. I've had this for weeks and idk what to do anymore. I can fix the issue by creating a Sim through the story feature, but that doesn't work on saves where I've already created a Sim household and am trying to create another household for the same save file.

This is what it looks like:

it just happened to me just now

I have been experiencing the same issue for a while. (I'm on a laptop and have no mods installed.) Whenever I create a new household the traits don't show up and I can't select them.

I haven't found a solution, but some possible workarounds:

1. Create your sim as usual and click Randomize traits. Once you have them on a lot, type testingcheats on and cas.fulleditmode in cheats, shift+click on your sim and select Edit in CAS. When you load into CAS, the traits should now appear and you can delete them and choose different ones. The problem with this solution is that during gameplay, your sim will still occasionally get moodlets from the deleted traits.
2. Randomize a placeholder sim and proceed the same as in option 1. When you go back into CAS, click on Add sim, make the household you actually wanted and delete the placeholder.

It's a lot of extra work though, so I hope someone can figure out how to fix the bug.

If you don't want to do all of this, you can also add a sim through Story mode. It's not perfect, but it might get you close enough. Alternatively, embrace the chaos and play with randomized traits 😁

Thank you @puzzleadict but the problem somehow has solved it’s self but if it happens again I’ll try that next time

Yellowhood​  As a test, please try playing in a clean user folder.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop.  When you launch the game, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.)  Don't add anything to the new folder yet; just start a new save and see whether CAS is fixed.

Missing Traits selector in CAS in screen shot tried everything including Uninstalling and repaired game multiple time