Ideas

Update buggy

After the recent update my game does not work. I can open the house I want to play from the opening menu, but I cannot switch characters, or interact with objects. When I try to exit the house to view the town the game just stays on the loading screen and doesn't go further. Also, I have to end the game through task manager to exit. The game wont close when I try to close from the game menu; it just stays on the loading screen... Why is it that EVERYTIME they do an update SOMETHING doesn't work.. The game was working fine, then they do this update and now I can't play my game. It's frustrating for me/people who don't have much free time to play; I finally get a chance to log in and BOOM- UPDATE... Now the game doesn't work.. WHY?! 😭😭

-Frustrated Mom, with no free time. 

16 Comments

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  • K4RM4Luv's avatar
    K4RM4Luv
    New Spectator
    10 months ago

    Are you using any lot traits or lot challenges? I also just had this problem and I started testing things, removing my lot traits and challenges allowed me to unbrick the game!

    I had the lot traits:
    Homey, Convivial, and Natural Well
    I had the lot challenges:
    Off-The-Grid, Simple Living, Wild Foxes, and Wild Prairie Grass

    Hope this helps! I was extremely frustrated when it first happened to me too :)

  • NeutrinaEditora's avatar
    NeutrinaEditora
    Seasoned Vanguard
    10 months ago

    Yes!!!!!! I feel the same way with the same problems, every update breaks the game😭😞

  • kirastancil's avatar
    kirastancil
    Seasoned Newcomer
    10 months ago

    I've been having this same issue and so far nothing has helped to fix it.

  • moahellgrens's avatar
    moahellgrens
    New Spectator
    10 months ago

    Oh, good i’m not the only one… I have tried EVERYTHING the last 2 hours but my Sims never starts correct and things stop working.. all after the update last night.. sooo annoying!! 

  • Miataplay's avatar
    Miataplay
    Legend
    10 months ago

    These updates test the game that you are playing.  Make sure everything in your game is updated, that's the best that you can do, the rest is on EA.

  • theemmahughes's avatar
    theemmahughes
    New Spectator
    10 months ago

    I'm experiencing the same issues as everyone else with this new update. EA suggested renaming the folder for being stuck on the loading screen and when I did that, it completely wiped my game. All of the characters and houses I've saved but haven't added to the gallery have been deleted. 

  • moahellgrens's avatar
    moahellgrens
    New Spectator
    10 months ago

    Yeah I don’t know. I can’t find any other updates. And immediately I open the game and press ”technical support” ex it dosen’t even open a new window for that in my internet. Can’t even shut down the game correct..

  • NeutrinaEditora's avatar
    NeutrinaEditora
    Seasoned Vanguard
    10 months ago

    We always need an Update to fix the latest update, it's the never ending story...🤪

  • CherryyM's avatar
    CherryyM
    New Spectator
    10 months ago

    Same issue, I hope we can find a solution very soon

  • marilynmonhoe88's avatar
    marilynmonhoe88
    Seasoned Novice
    10 months ago

    Oh NO!!! 😨That has happened to me several times. I used to try all kinds of stuff, after the updates broke the game, to get my game to work. More than a few times, I have wiped the whole game, lost everything I had spent months building and creating. It's very discouraging, which is why I am constantly uploading my content to the cloud and not just my library.  I would suggest trying to do a restore point on your PC to see if you can go back before you lost everything. Good luck, and in the future, upload your content you don't want to loose. 

  • Lynsenean's avatar
    Lynsenean
    New Spectator
    10 months ago

    With regards to the being unable to click/change between sims, something I've tried is by going to Settings > Game Options > Graphics > Tick DirectX 9 > Apply. Requires a restart of the game, but so far it's allowed me to switch between my sims.

    I've yet to find more bugs with the recent update though >.< Hopefully it works for you with that certain issue 🥺😥☺️

    -SA