Ideas

Update Crashing XboxOneS Before Loading

Ever since the recent update, the game won't open. It sits on the load screen for 10 minutes, gets about 3/4 of the way through and then closes out to the xbox menu. 

We've tried rebooting, deleting and reinstalling the game and all game packs. Nothing. This is literally the only game we have installed on this xbox. Just got it for christmas and we've only built on two lots. We have one singular family created. A good amount of packs, but nothing that should be crashing before the game even launches.

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