Xbox now error code 21 can’t save can’t play game

Accepted the terms and linked ea account as suggested. Played 30 minutes, remodeled a home, went to create a new save file and immediately got error code 21. Last week it was error code 34.

i have an Xbox series X only play sims on it NOTHING ELSE. 2TB with 1.5 TB available space.

its been over TEN DAYS. Are you going to fix this problem? Can’t even play the game if I can’t save progress. You can refund me the over $2k I’ve spent on all of these packs. So annoyed. The lack of response to these issues is also very telling. I will NEVER buy another expansion pack again.