Stolen account
I have been trying to get access to my account back that was stolen for almost 2 months. I can't even access games purchased from Epic Games. I have tried to write emails and other methods. In order to even post this, I had to make a new account that is attached to my Xbox account. I have tried several ways, and I am at my wits end. If I cannot get access back to my original account, I would like to get confirmation that the one who stole it, can no longer use it. The screen name used was BigBRR and the original email that was used was [edit: email address removed]. I have attached a few screen shots for reference.One of my accounts false banned for Account Takeover.
On August 22nd of this year one of my other EA accounts I use for my xbox account was banned for an account takeover after i changed the password for it. Since then ive been trying to get it appealed but all they tell me to do is go to "https://help.ea.com/en/customer-care/" However, whenever I do and I fill out the things it tells me to do it doesn't let me talk to live chat and it keeps on giving me suggestions on what I should do. Recently I logged back into the account just to check if they finally took action but they never did so I reached out again. Yesterday they got back to me but I never received an email and the case history page looks like the picture provided. Long story short I just want to get this situated and figure out why they banned the account for me simply changing the password. Especially when the account was made years ago and all the signed in locations have been my location since I made the account.
Random Account already linked!
I’ve just bought FIFA 27 and it’s my first time playing in years. My PlayStation account is already linked to my EA account. I’ve now got a new Xbox and wanted to link it so I can play on there, but it says there’s a random email address already connected to my EA account. How can I remove the existing email/account and link my Xbox instead? Random email in the attached image.
EA Creator Network community manager contact help?
I'm trying to get in contact with my community manager but I have been made aware they are no longer in said role and I have no way to contact another manager as of right now. Could someone let me know how I can contact an EA Creator Network community manager asap please? Thanks :)
