Not receiving pre order or deluxe edition DLC
I pre ordered the deluxe edition of Dragon Age the Veilgaurd and have still not received my DLC. It just does not show up in the game. This has been happening since the release of the game in November last year. Does anyone have any idea how this can be fixed? It shows here but does not show up in the game at all. I've completed the game and still nothing.
[INFO REQUEST] "Service Limitations Apply" Error In EA app Or Online
Hi everyone, Over the past week, we’ve seen a small uptick in reports from players encountering a “Service Limitations Apply” error in the EA app on PC and Mac. This error appears during login, when launching a game via a third-party launcher (like Steam or Epic), or when trying to link those launchers to an EA account. To help us investigate and hopefully resolve this for those affected, please share the following information in your reply: Your region/country of residence Whether you are located in or connecting through a country listed under EA’s restricted regions (see: "EA games unavailable in some countries or regions") Are you using a VPN? If so, please disable it completely (make sure no VPN-related processes are running), reboot your device, and try again. Your EA app Error Reporter ID You can generate this from the EA app and post it here in the thread. See [INFO/GUIDE] Index - Troubleshooting the EA app. Once we have these details, we can investigate the issue further and try to identify its cause. Thanks for your help!
EA Play games not showing on Gamepass app
I've try these but nothing works: Close the EA app. navigate to the Xbox app Go to settings (click your name top left corner) Select "extensions" Disable the extension for the EA App Locate the game you want to download on the Xbox app You'll notice that the install selection has now gone away and been replaced by an option asking you to "enable extension" Enable the EA app extension The Xbox app should then launch the EA app automatically Once you see the EA app open, you should now be allowed to select an SSD/HDD to install the game I get this error: "We are having trouble connecting to the EA App. Try restarting the Xbox App or contacting EA App support."My old Account Hacked/Stolen - Changed Email & Login
I created a new account for Discussion and denounced this email. He is a hacker. causing my account to be banned and I can't borrow this account. It blocks email loans. Please help me. If you are an EA employee, please message me in your inbox (don't talk to me with AI)
Battlefield 6 Phantom preorder missing from library
Battlefield 6 PE was preordered as a birthday surprise for me using a secondary account. Before the game released I asked support to connect this account to my main, as I wanted to have all the games in one place. After connecting secondary account was disabled, which is ok, it was only used to purchase the game anyway. But BF6 didn't appear on my main. Since Oct 10th I contacted support 3 times, they say they see the game on my account, but I don't. Tips like reinstalling, clearing cache don't work. I'm tired of reporting it and giving them the same information all over again, when I ask for a refund to buy it on Steam they say wait for few more hours. I think over 140 hours is enough. I don't know what to do. I would refund it myself, but of course I can't cos the effing game is not visible on my account. Maybe someone had a similar issue.
EA Sports FC 25 Activation Issue
Dear EA Support, I am experiencing an issue activating EA Sports FC 25 on my computer. Every time I try to launch the game, I receive an error stating that the game could not be activated using the EA account I provided. I have followed all the tips given by the previous advisor, but I still can’t open my EA FC 25. I have also uninstalled and reinstalled Steam, EA, and FC 25 overnight, but it still won’t open. Every time I try to launch it, it shows the same message as in the picture I sent in the file. I have also deleted the License file as instructed by the previous advisor. I have followed other steps from YouTube as well, but the result is still the same—I can’t open the game. Please help me. I even created a new EA account, but the same screen still appears as shown in the file. I’ve tried everything, including running EA as an administrator, deleting and reinstalling, but it still doesn’t work. I even deleted FC 25 and re-downloaded it, but it still won’t launch. Before this, I could play without any issues, but starting yesterday, this problem appeared. What else can I do? Please help me. I’ve spent the entire night trying to fix this, but there’s still no solution.EA APP, Play PRO Subscription games
Hi, I have purchased a Play Pro subscription, but I am not able to browse the list of games. I can see that others have the option to browse or search, but the EA app on Mac that I have has no such option. Any clue to browse the Play Pro list of games on the EA App on Mac??Purchased Madden 26 on Epic Games but still don't "own it"
I've linked my EA games app with Epic Games. If I unlink the accounts I can't re-link them until Feb of next year! I clicked to install my new game and it opens EA app to download it. Cool. The EA app doesn't say it's linked to Epic Games but my EA account on web browser DOES say I'm connected. I try to launch Madden in EA app and it says I don't own it? Completely useless! Going to request a refund if this isn't fixed in the next 24 hours.
