Does EA Customer Service Just Not Exist?
I am trying to get help with an EA account issue where apparently my Xbox account is linked to a disabled EA account (not sure how or why this has happened). I am trying to get the account removed and the proper account linked, but I cannot for the life of me get any customer service support. Hitting "Contact EA Help" just runs me in circles. Most of the time a start a chat button is not even populating on any of the help pages. I tried to open a case for a chat and the one time I allegedly got a response the chat window never even opened for me to reply. There is no other email contact or phone number. I seemingly cannot speak with a person at EA customer support despite being indicated that my issue will need live support. I do not know the information associated with this deactivated EA account, and since apparently EA does not care at all about providing customer service I am stuck in a situation where I cannot play Madden 25 online with my friends. Frankly this is the most frustrating customer service experience I have had in a long time. EA clearly is cutting corners with user support and it shows. They are absolutely useless and pathetic so far. The fact that I cannot even start an email conversation with support is just ridiculous.CANT ACCESS MY EA ACCOUNT
I had not log in for over a year, when I log in it says scan the QR because your password has expired. I scan it and it takes me to a page were it just blue and nothing loads. I go to link on my laptop and same happens. I go directly to EA and I log in and reset my pw, then I go to link my EA ID and it says this. I try to submit a ticket on the help session and it does not even let me submit a ticket the submit button does not work!!!! Any ideas?Cant create support ticket for account unlink
Account was linked before but for some reason it got unlinked and now when trying to link my EA account to xbox gamepass it says it cant because its linke to a account that ends with disabled.ea.com or something like that but when trying to login in via the xbox login i am told that no account is linked to this account my EA account works fine seperately and no message about why it was unlinked from either xbox or EA and while i can create and submit a support case nothing happens when clicking submit it just acts like a case was created but looking under my cases i see nothign has been created how do we open a new support ticket to get the account unlinked from this bogus disabled accountCan not access my EA Account
I have tried submitting a help ticket and it does not let me submit it. I reseted my EA account password, when I go to link my EA ID it says its disabled because password expired. It does not let me submit a ticket to unlink it from the didabled account. I cant online play because of this
[INFO REQUEST] "Service Limitations Apply" Error In EA app Or Online
Hi everyone, Over the past week, we’ve seen a small uptick in reports from players encountering a “Service Limitations Apply” error in the EA app on PC and Mac. This error appears during login, when launching a game via a third-party launcher (like Steam or Epic), or when trying to link those launchers to an EA account. To help us investigate and hopefully resolve this for those affected, please share the following information in your reply: Your region/country of residence Whether you are located in or connecting through a country listed under EA’s restricted regions (see: "EA games unavailable in some countries or regions") Are you using a VPN? If so, please disable it completely (make sure no VPN-related processes are running), reboot your device, and try again. Your EA app Error Reporter ID You can generate this from the EA app and post it here in the thread. See [INFO/GUIDE] Index - Troubleshooting the EA app. Once we have these details, we can investigate the issue further and try to identify its cause. Thanks for your help!
Xbox app failing to connect to EA app
About a week or so ago, I noticed my EA games were not available via the Xbox app on my windows 10 pc. I have tried to uninstall and reinstall the EA app. I have restarted the Xbox app, the EA app and even my whole PC. I keep getting the message "We're having trouble connecting to the EA app. Try restarting the Xbox app or contacting EA support" Error code - 2147024891 (see screen capture). Sometimes I do not get the Error Code line.
