Madden 24 Getting message "Your previous game is still being processed"
Product: Madden NFL 24 Platform:PlayStation 5 Which console generation do you have? Sony PlayStation 5 What is your gamertag/PSN ID? Alex-Cruz-04 Date/time issue occurred 8-15-2023 What type of issue do you have? Gameplay Which mode has this happened in? Online head to head Summarize your bug Every time I try to start a online head to head match all is says is EA is processing my precious game and that the estimated time to process would be less than a minute when it’s been 3 hours and I’ve closed application and reset console many times How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Process my previous game What happens when the bug occurs? I can’t play online head to head so there’s nothing to do What do you expect to see? To fix the bug PS4 Crash Reporting: Please copy the text you put in the crash report here. What is the AMD or Nvidia Model Number of your graphics card? Enter RAM memory size in GB Just please fix the problem the game is already unplayable.
Physique is stuck and effecting entire draft classes
Product: Madden NFL 24 Platform:PC Which console generation do you have? Microsoft Xbox Series S What is your gamertag/PSN ID? ChucksRatHol Date/time issue occurred 8-16-23/ 9pm What type of issue do you have? Gameplay Which mode has this happened in? Franchise Mode Is your Franchise league a Cloud save or Offline save? Cloud What is your Franchise League Name? ChucksRatHol Summarize your bug The physique slider does not affect characters. Entire draft classes have the same body type and can not change. How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Draft Classes Try and edit your players or draft classes physique. What happens when the bug occurs? Physique is locked What do you expect to see? The player model changes physical attributes. PS4 Crash Reporting: Please copy the text you put in the crash report here. What is the AMD or Nvidia Model Number of your graphics card? Nvidia Enter RAM memory size in GB 48GB I previously left a question thinking that the physique bug only affected characters I created or edited, but now I'm finding that the bug affects the whole draft class or any created player. If you go far enough in Franchise mode, ALL THE PLAYERS LOOK EXACTLY ALIKE. A 314 lb lineman looks like a 240lb linebacker or 200lbs Running Back. There is no difference besides the height of each player. I can see this becoming weird and annoying if you decide to play Franchise long-term.
How do I report a bug in Madden NFL 24?
Hey, Madden NFL Community. Thank you for taking a moment to fill out a bug report! This forum board is a helpful place for both our Customer Support staff and Madden development team to identify issues you might be seeing in Madden NFL 24. Before you submit a bug report, please use the search bar and look for key words related to what you're seeing. An example of a key word could be "freezing," or the name of a Challenge, Set, Pack, etc. If someone already reported the bug you're seeing, please reply to their thread and hit the "me too" button under the original poster's message. You play the offense. We'll play the defense. Thank you ahead of time for posting on these forums! To help make sure your post is in the right place, let's go over the difference between a bug and a technical issue. Technical issues are problems that can often be solved with some troubleshooting. Connection and installation problems are some pretty common technical issues. Examples below should be posted on the Technical Issues board Connectivity (disconnections, lag, unable to access account) Account issues, change email/password/security question etc. Account action/banned Trouble installing the game Bugs are problems you can't fix by yourself or with the help of our support team. We'll usually need to replicate the issue ourselves, then we can start working on a fix. Sometimes a patch or update to the game will be needed to apply the fix. Here are some examples: Audio Problems Crash/Freeze Exploit Gameplay It's important to be as specific as possible when submitting a bug report. We're looking for the following details: Fill in all the fields in the bug report form Description: Include the date/time it happened Include the name of the Challenge/Game Mode/Set/Player that's giving you trouble Let us know what sort of troubleshooting you've already tried on your own If you can include screenshots or video clips of the bug in action, that's helpful! Thanks for reading and for your help making Madden NFL 24 a smoother playing field!
Madden 24 Solo Battles unplayable
Product: Madden NFL 24 Platform:PlayStation 5 Which console generation do you have? Sony PlayStation 5 Digital Edition What is your gamertag/PSN ID? BoehmDad Date/time issue occurred 09/06/23 What type of issue do you have? Gameplay Which mode has this happened in? Ultimate Team Which part of the mode? Solo Challenges Summarize your bug Solo Battles. They are gone. The only thing there is My Rank and Top 100. I have uninstalled and reinstalled. Nothing changed. Still unable to play. How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Try to do Solo Battles What happens when the bug occurs? You stare My Rank and Top 100 tabs What do you expect to see? Opponents to play against. PS4 Crash Reporting: Please copy the text you put in the crash report here. What is the AMD or Nvidia Model Number of your graphics card? Enter RAM memory size in GB Unable to choose file to attach image.
Madden 24 PC - Incredibly High CPU Usage/Temps
Product: Madden NFL 24 Platform:PC - EA App Date/time issue occurred 08/18/2023 What type of issue do you have? Crash/Freeze Which mode has this happened in? Superstar Summarize your bug incredibly high CPU temps, lag, stuttering, freezing. Incredibly high CPU usage and temps, causing lag, stuttering, and delays. Makes game unplayable. How often does the bug occur? Often (50% - 99%) Steps: How can we find the bug ourselves? Play the game What happens when the bug occurs? incredibly high CPU temps, lag, stuttering, freezing. Incredibly high CPU usage and temps, causing lag, stuttering, and delays. Makes game unplayable. What do you expect to see? Smoothness What is the AMD or Nvidia Model Number of your graphics card? 3070 Ti CPU Intel i7 11700K Enter RAM memory size in GB 32GB fix
Franchise - Editing roster stats adds random years of experience to player
Product: Madden NFL 24 Platform:Steam-PC Which console generation do you have? Microsoft Xbox Series S What is your gamertag/PSN ID? mikemak206 Date/time issue occurred 8/15/2023 What type of issue do you have? Gameplay Which mode has this happened in? Play Now Summarize your bug From the main menu, when I use the edit roster feature to edit rosters, changing stats only, the edited player will have a random years of experience change. most often to 31yrs so after the first season of a franchise, those players will retire. I seen the same bug reported multiple times on reddit, and this makes franchise unplayable to me. How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? try editing any player using the edit roster feature and notice how unintended changes will happen, especially their years of experience. What happens when the bug occurs? Random changes to players that you didnt intend happen which makes staarting a franchise make no sense. 20yr old players will have 31yrs of experience so they will retire. What do you expect to see? an update so the edit roster feature works for editing rosters PS4 Crash Reporting: Please copy the text you put in the crash report here. What is the AMD or Nvidia Model Number of your graphics card? RTX 2070-Max-q Enter RAM memory size in GB 32gb these photos show the rand exp years after editing the stats.
Player Model Glitch
Product: Madden NFL 24 Platform:PlayStation 5 Which console generation do you have? Sony PlayStation 5 Digital Edition What is your gamertag/PSN ID? SkeletonKingMJ Date/time issue occurred 8/14/2023 What type of issue do you have? Gameplay Which mode has this happened in? Franchise Mode Is your Franchise league a Cloud save or Offline save? Cloud What is your Franchise League Name? N/A Summarize your bug Player Models appear to be experiencing a glitch that results in the torso/belly of the players to appear bloated or fat. It seems to mainly be affecting created players and generated draft prospects. It seems to be an issue with every draft class, with it affecting at least some of the prospects. As of now, I haven't been able to identify any particular characteristics about the players that results in this occurring. How often does the bug occur? Often (50% - 99%) Steps: How can we find the bug ourselves? Access a Franchise league and preview a randomly generated draft prospect or drafted player. What happens when the bug occurs? Player Models experience a glitch causing the torso to become enlarged with seemingly no way to correct. What do you expect to see? Player Models that look consistent with real life players. PS4 Crash Reporting: Please copy the text you put in the crash report here. What is the AMD or Nvidia Model Number of your graphics card? N/A Enter RAM memory size in GB N/A Hey, I've been experiencing a glitch that results in created players or draft prospects in Franchise to have inaccurate torsos. I've attached an example I've seen. This seems to be fairly persistent, as it's been observed in every draft class I've had so far. Is there a way to fix this issue on the player's end?Madden 24 - Pc gameplay issues FIXED 9/1 PATCH
Product: Madden NFL 24 Platform:PC Which console generation do you have? Sony PlayStation 4 What is your gamertag/PSN ID? Zproton1c Date/time issue occurred 8/14 What type of issue do you have? Gameplay Which mode has this happened in? Online head to head Summarize your bug FIXED 9/1 patch: While playing on pc. (Bought the game off steam) I play with a ps4 controller. When I go to online games (mut or head to head) and I take the snap to throw the ball to a receiver They show up has if I’m playing with a Xbox controller every where else in the game (only tested franchise and quick play) it’s fine makes its very displeasing to play a $100 game when the buttons are all messed up. I tried everything from previous titles to fix the issue none helped (edit) refunded. game is unplayable on pc right now for the online experience hopefully this can get fixed and maybe I’ll buy the cheaper version you’d think they would at least have the gameplay down pat but it’s not worth $100 How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Pc needs more optimization! What happens when the bug occurs? Makes game unplayable What do you expect to see? The correct button layout PS4 Crash Reporting: Please copy the text you put in the crash report here. What is the AMD or Nvidia Model Number of your graphics card? Enter RAM memory size in GB