Need for Speed: Heat RTX 40-50 Series Issues
So no longer ago I upgraded my PC into a better one, adding one of the best performance graphics card the RTX 4070 TI Super 16GB VRAM on my PC, problem I saw on NFS Heat was the gameplay was actually very smooth, but the cutscenes... no so good, even the intro of the game is laggy as hell, the sound is bugged out with audio bugs, the image stutters and if I go to check it runs with at least 3-5 fps/min and that's a terrible experience if you ask me for someone who wants to try the game on a new hardware and wants to do the story mode of the game too, from what I saw (Do not try this is illegal) trying to run the cracked version of the game which if I'm not wrong is the 1.0 Version the release version of the game, the cutscenes run perfectly but the gameplay is bugged and laggy, I guess you guys fixed the gameplay issues with the game but then you created a problem with the cutscenes that's been going on for at least half a year, I created this discussion in hope for the EA support to see it and maybe try to fix this issue with the game 'cause it's painful to play that way, and the problem seems to be like I said only for the RTX 40-50 cards users, those with mid-range builds don't seem to have a problem with this from what I saw, I guess it's tied to the fact of the fps limit maybe, 'cause if your game runs at 60fps no more the cutscenes are no problem but as soon as you get above those limits the game starts to break in cutscenes I mean, so please take a look into the game and fix your game!
Paint and wrap feature not working!!!
Hello! ive made quite a few posts about this over the years, in the past ive ended up giving up and just not playing because its a little frustrating. but then i end up missing the replies of staff or people trying to help. I will do my best to keep an eye on this post though in hopes of a solution. Ive been having this problem for 3 years now. Ive upgraded my pc many times since, my pc has been factory reset many times aswell. Windows re installed, restarted my game progress to try seeing if that worked. Nothing has worked for me and its upsetting. I enjoy playing this game but being unable to even change the color of my cars kinda ruins it for me. ANY help would be appreciated 😕🙏NFS Heat, using old format for intel arc driver version check
currently, when i run NFS Heat, the game will give an alert, saying my driver is out of date, while it is not here is the alert: according to intel Customer Support Technician and driver team, nfs heat is using an old version format, so the game thinks the driver is old, even if it isn't After investigating this matter, we want to let you know that this has been debugged by our driver team already and it is in fact an application issue. This error appears because the game is checking the driver version against a very old format, so the driver looks old to the game even though it isn't Jean O. Intel Customer Support Technician ref: community.intel.com/t5/Intel-ARC-Graphics/Error-Need-For-Speed-Heat/m-p/1481427#M3811 this happen every time i start the game, if i click OK, the will play, but will stutter during cutscene or during gameplay randomly, if i click Cancel, the game will close --- Intel graphics command center report: Report Date: Sunday, 30 March 2025 Report Time [hh:mm:ss]: 01:44:37 PM Operating System: Microsoft Windows 11 Pro 10.0.26100 IGCC Version: 1.100.5688.0 Language: en-ID Physical Memory: 31.86 GB Current Resolution: 1920x1080 Processor: 12th Gen Intel(R) Core(TM) i5-12400F Processor Speed: 2500 MHz GFX Driver Name: Intel® Arc(TM) B580 Graphics Shader Version: 6.7 OpenCL* Version: 3.0 * Microsoft DirectX* * Runtime Version: 12 Hardware-Supported Version: 12 Vendor ID: 8086 Device ID: E20B Device Revision: 00 GFX Driver Version: 32.0.101.6653 Dedicated RAM: 12 GB Shared RAM: 16 GB Max Supported Displays: 4 GFX Vulcan: 1.4.303 Option ROM (OpROM) Version: 23.0.1051.0 --- DxDiag ------------------ System Information ------------------ Time of this report: 3/30/2025, 13:45:02 Machine name: HORIPLEX7050WIN Operating System: Windows 11 Pro 64-bit (10.0, Build 26100) (26100.ge_release.240331-1435) Language: English (Regional Setting: English) System Manufacturer: Micro-Star International Co., Ltd. System Model: MS-7E44 BIOS: 2.40 (type: UEFI) Processor: 12th Gen Intel(R) Core(TM) i5-12400F (12 CPUs), ~2.5GHz Memory: 32768MB RAM Available OS Memory: 32622MB RAM Page File: 11669MB used, 22999MB available Windows Dir: C:\WINDOWS DirectX Version: DirectX 12 DX Setup Parameters: Not found User DPI Setting: 96 DPI (100 percent) System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled Miracast: Available, with HDCP Microsoft Graphics Hybrid: Not Supported DirectX Database Version: 1.6.8 Auto Super Res Version: Unknown System Mux Support: Mux Support Inactive - Ok Mux Target GPU: dGPU DxDiag Version: 10.00.26100.3037 64bit Unicode ------------ DxDiag Notes ------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Sound Tab 2: No problems found. Input Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: Intel(R) Arc(TM) B580 Graphics Manufacturer: Intel Corporation Chip type: Intel(R) Arc(TM) B580 Graphics Family DAC type: Internal Device Type: Full Device (POST) Device Key: Enum\PCI\VEN_8086&DEV_E20B&SUBSYS_4215172F&REV_00 Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] Device Problem Code: No Problem Driver Problem Code: Unknown Display Memory: 28426 MB Dedicated Memory: 12116 MB Shared Memory: 16310 MB Current Mode: 1920 x 1080 (32 bit) (165Hz) HDR Support: Supported Display Topology: Internal Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709 Color Primaries: Red(0.651367,0.339844), Green(0.319336,0.623047), Blue(0.153320,0.060547), White Point(0.313477,0.329102) Display Luminance: Min Luminance = 0.141700, Max Luminance = 400.000000, MaxFullFrameLuminance = 400.000000 Monitor Name: ViewSonic VX2479-HD-PRO Monitor Model: VX2479 Series Monitor Id: VSC2E3F Native Mode: 1920 x 1080(p) (60.000Hz) Output Type: HDMI Monitor Capabilities: HDR Supported (BT2020RGB BT2020YCC Eotf2084Supported ) Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP Advanced Color: AdvancedColorSupported Using DDisplay: Yes WCG: Wcg Supported Active Color Mode: DISPLAYCONFIG_ADVANCED_COLOR_MODE_SDR Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch_d.inf_amd64_40b2447ddf6f225c\igd9trinity64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch_d.inf_amd64_40b2447ddf6f225c\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch_d.inf_amd64_40b2447ddf6f225c\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch_d.inf_amd64_40b2447ddf6f225c\igd12umd64.dll Driver File Version: 32.00.0101.6653 (English) Driver Version: 32.0.101.6653 DDI Version: 12 Adapter Attributes: HARDWARE_TYPE_GPU,D3D11_GRAPHICS,D3D12_GRAPHICS,D3D12_CORE_COMPUTE,D3D12_GENERIC_ML,D3D12_GENERIC_MEDIA Feature Levels: 12_2,12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1,1_0_CORE Driver Model: WDDM 3.2 Hardware Scheduling: DriverSupportState:Stable Enabled:True Displayable: Supported Graphics Preemption: Triangle Compute Preemption: Thread Miracast: Not Supported Detachable GPU: No Hybrid Graphics GPU: Discrete GPU Mux Support: Experimental, Uninitialized - Unknown Error Power P-states: Not Supported Virtualization: Paravirtualization Block List: DISABLE_HWSCH Catalog Attributes: Universal:False Declarative:True Driver Attributes: Final Retail Driver Date/Size: 25/03/2025 08:00:00, 24769208 bytes WHQL Logo'd: Yes WHQL Date Stamp: Unknown Device Identifier: {D7B78E66-A14B-11CF-626D-7062AFC2ED35} Vendor ID: 0x8086 Device ID: 0xE20B SubSys ID: 0x4215172F Revision ID: 0x0000 Driver Strong Name: oem51.inf:5f63e534fed5c1ae:BMG_IAG_E20B_wNext:32.0.101.6653:PCI\VEN_8086&DEV_E20B&SUBSYS_4215172F Rank Of Driver: 00CF0001 Video Accel: ModeMPEG2_A ModeMPEG2_C
Tell us something, @EA_Pulsar [Heat BUG]
We would like to know some new information about this Daily Challenges bug in NFS Heat. I know EA_Pulsar has answers that look like a Ctrl C + Ctrl V, or a canned response, but we want a show of respect AT LEAST in your answer, telling us something we haven't already read. I don't want to be disrespectful or seem pushy, but I wanted something solid that shows us that something is REALLY being done about this, since it's been almost 3 months.
