LOST MY PLAYER AND EA ADVISOR NOT EVENT TRYING TO HELP
I HAVE CONTACT EA SO MANY TIME REGARDING MY MISSING PLAYER. THEY ALL SAY THAT I SUBMITTED MY PLAYER TO AN SBC WHICH IS CLEARLY FALSE WHEN I CLEARLY LOST HIM DUE TO SUM BUGS IN THE GAME WHEN I REMOVE AN EVOLUTION FROM THE PLAYER. WHAT A BRILLIANT COMPANY 👌👌Unable to play Rivals or Champions since 10th August 2026
I connect with an opponent but as soon as the game is about to start, the game sends me back to the menu saying lost connection with the opponent we’ll check the results. Been the same since last 5 days. Missed both the rewards because of this.Lost Squad & 120k Coins by Advisor Error - Cases #252859660 & #252876618
Hello EA Community Managers, I am writing to request an urgent escalation regarding an issue caused directly by an error made by a support advisor. Summary of the issue: During a live chat session (Case #252859660 & #252876618), I followed the exact troubleshooting steps provided by the advisor to fix a sync issue. Unfortunately, following those instructions resulted in a total sync conflict that completely wiped my Ultimate Team squad and 120,604 coins. Current status: Frontline live support advisors are refusing to escalate this case internally, stating they cannot take action, despite the loss being a direct result of advisor error. Request: Since all details and chat transcripts are documented under Cases #252859660 & #252876618, I kindly ask a Community Manager to review these case logs and escalate this matter directly to the Specialist Team / Terms of Service Team for investigation and restoration of my account items. Thank you for your time and assistance.Ultimate Team Champions server connection lost
I had my ultimate team champions matches disconnected twice in the last hour. Both the matches were in the first few minutes with 0-0 or equal goals. But somehow, it is showing I lost both the matches. Thereafter, I couldn't even connect to EA servers. The issue is only with EA. I tried playing other online games, downloading games etc. and everything else is working fine. I have a very good NBN connection with no downtime. Could you please investigate?
