Hi, I received your email. The issue hasn't been resolved. I still have no access to any cosmetic features. I can't change any badges, skins, trackers etc... my metals and apex coins are glitching out and it will let me buy coins but I can't see them. It will only let me play the game. I still can't access the store, it says "store processing" but I can't click or buy anything, everything is glitching out. My battlepass also isn't moving it's stuck on lvl 26, and I've paid for the battlepass. This is an individual account issue. I've tried adding my account to a different console, I even added it on a pc, but the issue is still there. So this is something that you guys have to fix, nothing I can do will fix this, ive literally tried everything. I've put in alot of money on this game, and my account is a day 1 account.
If it is at all possible please have someone call me; [Removed]. I would like to figure out what has happened to my account.
[Removed phone number. Please be careful about what you share on a public forum - EA_QueenBee]