Game crashes when selecting edit lineup in offline franchise mode
So for the past week or so every single time I try to play a game in franchise mode on a PS5 and I click edit lineups The entire game goes blank and the only fix to be able to play the game again is to completely close the game and restart it and it happens every single time I try to edit the game lineups it doesn’t matter the team. It doesn’t matter the game or anything like that every single game if you try to click edit lineups, the entire screen goes blank and won’t let you do anything. So you have no choice, but to close the game out entirely and open it back up to even be able to play the game again. This is a really frustrating bug or issue I’m not really sure what it is, but I know that it’s extremely infuriating and I’m trying to find a solution for it so that I’m able to go in and edit my lineups before I play a game without the game, completely crash crashing on me every single time. If anybody knows of a solution or if anybody else is having the same problem please let me know so that I know that I’m not the only one with this issueGame freeze Series X - quick resume
Game always freezes when using quick resume on Series X. I select load season, then start a next match - after load is comoleted the game intro music starts and then ice displayed forever.... before new update the bug was the intro got skipped to face off, now complete freeze...Lost Connection in WOC
Platform: Xbox Series X/S EA ID / Gamertag: Bjhondu5/Hondu5 ISP: Glofiber (Wired, 2 Gbps download/upload) Router: eero Mesh System (Hardwired directly via Cat6) Location/Region: VA Issue Description: I am experiencing a persistent issue where I am automatically disconnected from the EA Servers within 1 to 2 minutes of loading into the World of Chel menus. This happens consistently, preventing me from playing any online game modes. Because my local network architecture is flawless and fully optimized, this appears to be a server-side authentication token or account database corruption issue matching known recent server-side memory leaks. My Network and Environment Specifications: Connection Type: Hardwired Ethernet (verified Cat6 cable). Tested on alternate physical ports with identical results. NAT Type: Open (Default Port 3074 UDP/TCP confirmed active via UPnP). IP Allocation: Public IP Address (Confirmed completely removed from CG-NAT by my ISP, Glofiber). DNS: Tested on both Google DNS (8.8.8.8) and Cloudflare DNS (1.1.1.1). EA Game Ports: Manually forwarded TCP 80, 443, 3659 and UDP 3659, 6000 inside my eero configuration. ISP Status: Fiber optic multi-gig line with 0% packet loss and extremely low baseline latency. Glofiber does not deploy IPv6 in my market, ruling out translation encapsulation conflicts. Troubleshooting Steps Already Completed (All Have Failed): Full Reinstallation: Completely deleted and reinstalled the entire game application. Console Factory Reset: Completed a full hardware and software reset of the Xbox console. Cache Flushes: Cleared the Alternate MAC Address, cleared the NHL game "Reserved Space" allocation, and power-cycled the hardware. Credential Reset: Manually updated my EA Account password from the dashboard to force a server-side active token purge. Account Link Verification: Verified via the EA Customer Portal that my Xbox Gamertag is natively bound to the correct, primary EA email address. Feature Isolation: Disabled Xbox "Quick Resume" entirely to ensure clean boot states. Tested on Wi-Fi to isolate physical network hardware with the exact same 2-minute disconnect loop result. Requested Action: Because this issue persists across a factory-reset console and a dedicated public multi-gig fiber line, the error is isolated to my specific EA account cloud profile or matchmaking cluster database state. Please escalate this to a senior technical support specialist or database administrator to manually flush/clear my cloud profile database cache, re-sync my backend account profile tokens, or review if a corrupted vanity/attribute file inside my Chel data is causing the server to reject the session.
WOC 6v6, 3v3 or live events, matchmaking fails often
Almost half of the times trying to start a game, it will leaf to error of some kind. Playing with xbox s. The game is sometimes unplayable often the player banners get mixed after a problem. A lot of my playing time is spent waiting for players and when it happens game will crash. Its frustrating. Usually i think its bad servers or something.NHL 27 crashes every time I try to start a game
Doesn’t matter which game mode I try, it crashes before the game even starts. I’ve tried restarting my system, clearing cache and reinstalling the game, but nothing works. Bought this game last week for my PS5 and haven’t been able to play a single game yet.
