Crashing to dashboard on Xbox in NHL 26
I’ve been dealing with this crash for about 4 - 5 games (NHL 22 -26). I thought it might be fixed finally this year, but no. I’ve seen other reports on this and no solutions. Every 3-5 games (playing mostly HUT) the game freezes and then boots me back to the dashboard. It’s super frustrating considering there’s challenges and rewards given based on going undefeated or wins in a row. Pretty much impossible to play or get anything done in the game. I’m on Xbox series X. I’ve done factory reset, changed my camera angle, done a power cycle… none of these have worked. I don’t know what to do at this point, feels like a waste of money buying the game at this point. [CM - Minor title edit for clarity]3.4KViews9likes103CommentsGame Still Crashing
Alright at this point I have tried absolutely everything to fix NHL26 from crashing besides buying a new console. I have two Xbox series X’s due to traveling from different states and had this issue constantly on my original Xbox series X. Every game I play besides NHL runs flawlessly and I cannot say the last time it crashed. From playing hours of MLB I believe I have never once crashed mid game. I ended up buying a new Xbox for my alternate location so I wouldn’t have to pack my Xbox whenever I traveled and it is about 4 months old now and am still having the crashing issue on this game. Tonight I tried to play hut and 2/3 games have crashed. One being in the third period and the other one was 2 minutes into the first period. I have gotten my Xbox’s professionally cleaned, purchased an expansion card, upgraded internet, spent hours on threads and many videos on how to fix this issue, and truly seems there is absolutely no fix. I will not purchase another new console as my other one that is only 4 months old has this problem as well. What I have gathered it is something with an Xbox series X and every other console does not have this issue. Ea has no fix or solution to this so I would advise if you only play NHL do not purchase an Xbox series X as this game is literally unplayable on it. Doesn’t matter what mode you play. Doesn’t matter what you do to try and fix it. It will crash non stop. It is so frustrating as truly any other game you play will run with no issues at all. Just don’t waste your time or money trying to fix it. Nothing will work. This issue has been going on for a few NHL year cycles and still no fix.game disconnect nightly...
Every night play in Chel online league play(NHL26) i will drop several games a night. It will lag out and drop me from the game saying "you have been disconnected from the EA servers" . I do not drop from the game chat with my friends. Last night i played in 3 games and dropped from every game. I don;t drop from Call of Duty or Helldivers when i play those games. My PS5 is connected via lan cable and my internet is 500/50. I searched and found some ports to try and added those to port forwarding. I changed DNS from google to cloudflare, Changed from Lan cable to wifi and nothing has helped. Has anyone experienced this crap and is there any other workarounds?WOC
Just about every night when I try to play clubs i keep getting kicked out at the start of the games, that’s even if I get brought into the game with my teammates most of the time they get pulled into a game while I stay in the lobby. Ive tried clearing my saved data on Xbox, restarting my wifi, reinstalling my game, changing my wifi settings. All of it nothing works it’s honestly so ridiculous this has been a month long issue, I have Ethernet too and have no issue in an single other game I try to play.Failed to retrieve data; please try again later.
Unlocked a uniform for the EASHL team. Equipped it. Hit Save. Get Error and then get kicked out of CHEL completely. Not sure if it's specific to the item (cyborg jersey) or just the game. I feel like I deserve some more sweet jerseys for my trouble. Playing on XBOX Series XSolvedGame locks on trade screen
I'm in the off-season trying to do trades and get an offer, I will click the right thumbstick to view team info. The screen flashed, doesn't show me any information and then I'm not allowed to leave the trade screen. I'll restart the save, same thing. I'll start a new save, same thing. I can't get past an off-season without this happening.Random Disconnects
Over the last week or two I have been experiencing random lost of connection to EA Servers and then I get booted offline for 5-10 minutes on my Xbox Series X. I have reinstalled the game twice, deleted all captures and every game I don’t play. I am using an Ethernet cable and I have speeds around 900MBPS download and 200-600MBPS upload. When this happens my Xbox is the only thing that loses internet, my pc next to me and my iPad does not. I have no issues with any other game on my Xbox either. This is getting quite ridiculous as I play in NHL leagues and this is causing me to not be able to play. HELPSolved