Problems since new AC update
Hey, i have played this dog game for few years now, but since you updated anticheat, which let in more cheaters btw, which is kinda funny, anyways Iam getting hard freeze & crashes in the game since then and iam getting these issues in event viewer: The game r5apex_dx12.exe exited unexpectedly, exit code: 0xE0AC0001 The game r5apex_dx12.exe exited unexpectedly, exit code: 0xC0000005 -------------- Exception code: 0xC0000005 Exception address: 0x7FF77FFE2B3D Faulting module name: C:\Program Files (x86)\Steam\steamapps\common\Apex Legends\r5apex_dx12.exe, base: 0x7FF77E220000 Fault offset: 0x1DC2B3D Basically integrity check fails, I have tried reinstalling your funny anticheat, disabling many overlays like discord, nvidia, etc. But it didnt help, so iam asking what could be the issue? Should I just uninstall this game finally and enjoy peace in my mind or will you fix it? Or atleast provide me the solution, because I dont think iam the only one with this problem, with EAC it was working fine. And today I cant launch ranked - getting the error which is posted in attachments as image.Apex legend: REINSTALL JAVELIN ISSUE.
every time i run apex legend, i get reinstall screen. i do it run game again, still same issue. i even restarted pc, reinstalled entire game. bot on steam and ea launcher. When i try troubleshoot method from ea support, there is no apex legend game in dropdown[shown in below picture]. Pls help me outApex Legends crashes shortly after entering the lobby with no error message
Hello, I have been experiencing random crashes in Apex Legends. The game often crashes shortly after I enter the lobby. There is no error message or error code; the game simply closes by itself. The crash does not happen every time. Sometimes I can play normally, but even when I can finish a match, the game may crash when I return to the lobby without queuing for another match. I also noticed that reinstalling Apex temporarily fixed the problem. After reinstalling, I was able to play normally for about a full day, but the crashes eventually came back. I have tried the following troubleshooting steps: Verified the game files Deleted the Apex cache Completely reinstalled Apex Legends Updated and changed my AMD GPU driver versions Updated/changed the AMD Software version Disabled the MSI Afterburner overlay Added Apex Legends and Easy Anti-Cheat to the Windows Defender Firewall allowed list Tried launching Apex through both Steam and the EA app Checked Windows Event Viewer, but I could not find any useful crash information The crash happens regardless of whether I launch the game through Steam or the EA app. My PC specifications are: CPU: AMD Ryzen 5 7600 GPU: AMD Radeon RX 7800 XT RAM: 32 GB OS: Windows 11 I would really appreciate it if someone could help me identify what might be causing these crashes. Since there is no error message and the game sometimes works normally, it has been difficult to determine what is causing the problem. Thank you.About the issue file missing/damaged
Dear EA Support Team, I am writing to report a persistent issue with Apex Legends on my PC. Every time I launch the game through Steam, I receive an error stating that the installed Apex Legends files may be corrupted. The game reaches the startup screen but fails to launch properly. I have already tried several troubleshooting methods: Verified the integrity of the game files through Steam. Removed all custom Steam launch options. Checked my disk using CHKDSK, which found no file system errors. Started a Windows Memory Diagnostic test to check for possible RAM issues. I also previously encountered an engine error stating “Failed to decode audio pak file.” This particular error stopped appearing after I removed the custom launch options, but the game file corruption error still persists. I am also wondering whether there could be a conflict between Apex Legends’ anti-cheat system and Anti-Cheat Expert (ACE), which is installed on my PC. Could you please help me identify the cause of this issue and suggest a solution? I would prefer to avoid reinstalling the entire game if possible. Thank you for your time and assistance. Best regardsCant play Apex Legends for Months
I just redownload Apex yesterday and today I tried to open Apex but I just got this This software cannot be used at the same time as the game. Please make sure it's not running, or restart your PC.: Interception Session ID: hX9nU3Tgvrvx3Yy8sc3KTFscbzbjNpqUOMdKBM7VxTewY2/a Previous Session ID: gChlAyPr6bHxioq84c3KGFsDhdB2sW9TKvSS7wS+Z2VdAJdK Previous Service Session ID: n/aApex unable to connect to ea servers
So I downloaded apex through my steam... loaded it up and it ran just fine I had realised this wasn't the account with all my stuff and progress on (my main was linked to my xbox). Logically next I logged into the EA account that was linked to my steam and unlinked it... Then logged into the EA account linked to my xbox and linked my steam Sorry if I'm saying this in a long winded way So now my steam is linked to EA account with my xbox I go to open the game I hit LMB to enter and I see "Unable to connect to EA Servers. Please check your Internet connection and try again. See <some url here>" and also all data centres are -1 ping 100% packet loss Steps I have tried already to resolve it: Verified game files in steam. Rerunning setup for EasyAntiCheat in Apex Legends game folder Flushed dns of my computer and restarted Changed my dns to google dns from my own router one Cleared platform cache on steam Tried a different wifi connection And I have deleted apex from steam... Downloaded EA App logged into the correct account (one that is linked to both steam and xbox) and reinstalled apex And nothing has changed anything I'm still stuck at the same message what is so peculiar about it... is that I had it working just fine before I unlinked it can anybody help?Can’t load into apex fully
I have attempted to make this work so many different ways and times but I am at a loss. My game is stuck on -9999 and stuck in the lobby none of the tabs load. Game was fine before street fighter update and at around 16th of sep but I have tried up until now and I’m tired. Does any one know any method I can try that I may have not tried before. I have done hotspot I have changed WiFi , cleared caches,deleted and reinstalled, unplugged Xbox and more but none of it seems to work. I even changed to an alt account to see if it was my account. Any help would be much appreciated.!!