Banned before I could ever play the game?
I was super excited to play BF6, had it pre downloaded ready to go. Game day launch and i had the same issues on the EA app as everyone else. Uninstalled and reinstalled MP several times before i saw EA acknowledge the issue. Then later in the day i booted the game to see if the issue had been fixed and it told me i was banned with no explanation. There is nothing in my penalty history when i view that on EAs tool, never got an email or anything. Highly disappointed in this launch and I have since refunded the game.[PS5] I pre-ordered BF6 phantom edition, but its not showing
Hi, I pre-ordered BF6 phantom edition on the PS5. After installing the game yesterday I only have access to the standard edition. I have no extras at all. No skins, nothing. Nothing shows I have the phantom edition. I double checked my purchase history and I clearly bought and payed for the phantom edition What to do?
Playstation 5 Unable to play multiplayer
I preordered and downloaded the game and then it did not work.So I uninstalled and reinstalled as suggested, and it still did not work.I don't know what to do or where to report. Sony refused to refund all because I downloaded a game I thought I would be able to play its day 3 and nothing which is unacceptable. To buy a game that I cannot even play is ridiculous. Please provide a update to playstation to fix this issue. Until then I am 100% unable to play. Have not played one second since it says I have to install multiplayer then it bring me to the store to buy and it only shows phantom edition.
Game crashes after splash screen (steam)
Hi everyone, I’m unable to launch Battlefield 6 purchased on Steam after completing the full preload. On release day (11 Oct 2025), friends can play without issues. On my machine, pressing “Play” shows the Battlefield 6 splash screen, then a brief black window, and then it crashes straight to desktop with no error dialog. At the same time, Steam keeps a tiny ~500 KB update stuck as “Unscheduled” / “Game not released,” which never actually installs. The game’s folder under steamapps/common/Battlefield 6 exists with all preload files, steamapps/downloading is empty, and Steam’s file verification finishes successfully. The EA App, however, does not list Battlefield 6 in my library—even though other EA titles bought via Steam do appear there and the Steam↔EA account link is active. This makes me suspect an entitlement/handshake problem between Steam and EA during the preload→release flip. For what it’s worth, Steam also seems to be missing the expected BF6 appmanifest (I only see the common redistributables manifest), which could be related to the “not released” flag and the stuck micro-update. Here’s what I’ve already tried, with no change in outcome: updated graphics drivers (other games run fine), verified BF6 in Steam multiple times, disabled all overlays (Steam/Discord/GeForce), launched as Administrator, moved the installation to the primary system NVMe, cleared EA App caches, repaired EA Anti-Cheat, and applied Windows Exploit Protection overrides for bf6.exe (Control Flow Guard OFF, Data Execution Prevention OFF) as a test. Windows is fully updated, storage is healthy with ample free space, internet is stable (wired), and there are no injectors, Reshade, or third-party AV running. The behavior is always the same: splash → black frame → instant CTD, while the EA App still doesn’t recognize the game in the library. I chatted with EA support and was advised to post here for developer/community guidance. They mentioned the option of asking Steam to remove and re-add the game to refresh licensing, but before I go down that route I’d like to understand whether this is actually an entitlement sync issue on the EA side and whether there’s an official/safe way to force a resync without jeopardizing preorder content. If there are specific logs I should attach (EA App logs, EA Anti-Cheat logs, Battlefield 6 crash dumps), please point me to the exact file paths and I’ll upload them right away. Likewise, if there’s a known workaround (e.g., clearing a particular entitlement cache, resetting a credential token, running a command-line flag, or an EA-side entitlement refresh), I’d appreciate detailed steps. Expected behavior: EA App recognizes the Steam purchase automatically and the game launches. Actual behavior: EA App doesn’t list the title, Steam shows a stuck “not released” micro-update, and the game crashes immediately after the splash screen. Any help confirming the root cause (license/entitlement desync vs. something else) and the correct remediation steps would be greatly appreciated. Notes by myself: Since I was to lazy to write I used ChatGPT to write the text above for me, I read it and it is accurate. Only difference is that sometimes the black window does not crash and just stays open like that. I made a video showing off the exact procedure of the problem and I copied the generated crash dump into an txt and named it after the .mdmp file. "C:\Users\[myusername]\Documents\Battlefield 6\settings\steam\steam_autocloud.vdf" Is literally the only other file in that folder. Just to confirm to you, there is a screenshot from my EA library proving that it does not show up. Also ChatGPT assumed that but I already contacted the steam support as shown in the screenshots, I will update this post if they could help. Here is the Chatlog with the EA Support Agent: "How may I help you? Do you have acces to the previous conversation or do I have to explain it again? Let me quickly check that for you. alright, no stress... I have time Looks like you are unable to launch Battlefield 6 as the game is crashing. Is that correct? yes, I get the splash screen and then it crashes Let me try to get this fixed for you. I did a troubleshoot with chatgpt and if you read the trubleshhoting by ai txt it will explain the problem Just to confirm, are you using AI help on the graphic cards? Do you mean upscaling and DLSS or what? Yes! well, I wasnt able to enable all that because I could not open the game. I have smooth motion activated gloably though Can you try these steps and let me know if this works? Windows Exploit Protection can interfere with the game’s launch. Here’s how to adjust it: Open Windows Security. Go to App & Browser Control. Scroll to Exploit Protection Settings. Under Program Settings, click + Add program to customize. Navigate to your Battlefield 6 install folder (e.g., SteamLibrary/steamapps/common/Battlefield6) and select bf6.exe. Set the following overrides: Control Flow Guard (CFG) → Override to OFF Data Execution Prevention (DEP) → Override to OFF already tried that... did not work ( 1h 2m 59s ) Simran: I see! Lets try fixing any sort of drivers issue: Visit NVIDIA or AMD’s official site and download the latest drivers. Use Display Driver Uninstaller (DDU) if needed to cleanly reinstall. 🔧 Additional Tips Run as Administrator: Right-click bf6.exe → Properties → Compatibility → Check “Run this program as administrator”. Verify Game Files: In Steam → Right-click Battlefield 6 → Properties → Installed Files → Verify integrity. Disable Overlays: Turn off Steam, Discord, or GeForce overlays. Move Game to Primary Drive: If installed on a secondary NVMe or external drive, try moving it to your main drive. ( 1h 3m 59s ) Finn: ive tried all that exept the thing with the main drive, ill try it real quick ( 1h 4m 11s ) Simran: Cool, I'll wait for you! ( 1h 8m 40s ) Finn: that did not work... ( 1h 8m 48s ) Simran: That's strange! ( 1h 8m 53s ) Finn: yes ( 1h 10m 36s ) Simran: I would recommend you to check in our forums if someone has a similar issue and our dedicated team can look into it. I have tried my best and shared all the relevant troubleshooting steps that should fix the issue however since it still persists, the best would be to check our forums. ( 1h 10m 50s ) Simran: Here's the link- https://forums.ea.com/ ( 1h 10m 55s ) Finn: ive already checked them ( 1h 11m 46s ) Finn: I payed 100€ I want it to work ( 1h 12m 57s ) Simran: I agree that it must be disappointing that you are unable to play the game. I would recommend you to please wait if you have already posted on our forums so that it can be picked and resolved by the devs team at the earliest. ( 1h 13m 26s ) Finn: Okay, ill write a post in the forum ( 1h 14m 36s ) Finn: but what about the suggested licensing issue? ChatGPT said it could be a licens issue, what do u think about that? ( 1h 18m 4s ) Simran: Licensing shouldn't be a concern as if you see the game in your library, ( 1h 18m 34s ) Finn: yeah, but is does not show up in my ea libary... all my other ea games on steam do show up in my ea libary ( 1h 20m 21s ) Simran: If the game was purchased via Steam, you would need to atleast launch it once on your EA Account. You may also ask Steam to remove and re add the game on your account so that if there is any sort of issue with the licensing, it can be fixed. ( 1h 21m 36s ) Finn: well... it does not let me launch it in the ea app... will I loose the pre-order bonus if they remove it? ( 1h 23m 9s ) Simran: Nope, since the game was pre ordered therefore it should not impact the pre order bonus however I would recommend confirming this with Steam as the bonus would be granted from their end only. ( 1h 23m 38s ) Finn: okay, I'll hope they can help ( 1h 24m 10s ) Simran: Certainly! Can I help you with anything else? ( 1h 24m 49s ) Finn: Well... if you can not help me with the issue (as you stated), I guess no unfortunately ( 1h 27m 24s ) Simran: I really wanted to get this fixed on the chat itself however this seems to be something which cannot be fixed with the available troubleshooting. ( 1h 27m 42s ) Simran: Thank you for contacting EA help! ( 1h 27m 57s ) Finn: thank you for at least trying... ( 1h 29m 16s ) Simran: I appreciate your understanding and I'm sure that your issue will be fixed soon. Have a good day Finn!" I hope the devs see that and can fix the issue as I apparently tried all troubleshooting steps... feel free to ask me for any other information.No sound when the ball hits the post in FC26
Hello, I have noticed several issues in FC26 that I would like to report: Missing post sound effect There is no sound effect when the ball hits the post/woodwork. Platform: PS5 Audio setup: TV speakers and DualSense controller with wired headphones (3.5mm jack) Game version: latest patch (v1.0.x) Steps to reproduce: In training mode or any match, shoot the ball to the post → no sound is played. Goal music bug in Ultimate Team When I play in Ultimate Team, sometimes the away team’s goal music plays even though I am the home team. This doesn’t feel correct. If it’s a new feature, please clarify, but if it’s a bug it should be fixed. Champions League intro without music When starting a Champions League tournament, the intro video plays without music. This detail might not be critical, but in a big game like FC26 it really impacts the excitement and doesn’t feel like EA quality. Online connection problems in Turkey Especially in the last two days, from Turkey, I often cannot connect online at all. If I connect, there is very high ping/lag, matches freeze, and the Ultimate Team menus are extremely slow (long delays when navigating). I hope the developers can look into these issues. These problems reduce the experience and I believe they should be fixed. Thank youSkate won't start
I had played skate on steam for some time and had a lot of fun. until i came back from work to play it would start and then when i had a black windowed screen the game wouldnt load and would just stop. i verified my files and it said it had 3 missing files and it would reaquire after update, it still did the exact same after the 'update'. i have tried a lot of things like uninstalled the game, used the EA launcher (same problem), checked my drivers and updated them, reinstalled the antivirus thru the game files _installer folder, started as an admin etc. nothing works! i can't seem to find a good fix for this problem. I really want to play the **bleep** game. IF someone knows a good fix do let me know.BF6 won't launch through Steam
BF6 still will not launch through Steam. This issue was "addressed" over 24 hrs ago with a potential fix of removing the multi-player HDer and multi-player marker. This has not resolved the issue. I have gone through all trouble shooting steps posted by EA and the community forums and the issue remains. There have been no updates to the status of this issue for over 24 hrs. When will this be fixed or at least even acknowledged that it is still an issue? It has been 48 hrs since the launch of the game and I still cannot play it.[HELP] PHANTOM EDITION CODE NOT WORKING
Hello, I just recently bought a physical copy of battlefield 6 phantom edition ps5, disk is r3 so asia account. I have a hong kong account. Now i tried redeeming the phantom edition code but its not working. I also others in areas such as thailand, malaysia and singapore who are having trouble redeeming their phantom edition codes from the physical copy despite the disk matching the region account. Already contacted my retailer, they said that this is a publisher issue as the code may not have been activated by EA yet.
