Season 6 Rewards NOW Season 7 Rewards Are Missing
People spend money to play this game for enjoyment and relaxation and all that is being asked is that the programming is correct and if there is a problem customer service and contacts will act fast to fix it....... WELL THAT'S NOT THE CASE.... I have yet to receive my MUT Season 6 reward for being Top 100 Calvin Johnson and we have now TODAY ended Season 7 and I got the WRONG reward even though right on my screen it said I was TOP 100... I got a Kyle Van Noy instead of the Minkah Fitzpatrick I was suppose to get. My last post on this forum was completely ignored by the admin and I'm sure this one will be also. At this point I feel like their horrible customer service and their CONSTANT issues is taking joy away from playing the game I have played for years....
Cannot access my DLC's in game
I’m experiencing an issue with my Sims 4 DLC. I own quite a lot of DLC packs, but when I attempt a fresh installation of Sims 4 through EA, I receive an error message stating that I need a newer or updated version of Sims 4. Here’s what I’ve tried so far to resolve the issue: I’ve ensured that the game is up to date by checking for any updates. Reinstalling the game multiple times. I’ve verified the file locations for both the base game and the DLC. The EA client shows that I own and have downloaded all the DLC packs, but they are not accessible in-game. Despite these steps, the DLC content is still unavailable, and I’m unable to use it in my game. P.s. on the picture you can see the messages that pops up, I know for a fact that i own that pack. Please help, any advise is welcome!Missing Sims 4 expansionpacks & game packs
I just downloaded the EA app onto my computer after not playing for a long time & I was hoping all of my packs would transfer over from my origin. It’s under the same email I’ve always used as well. When I went to look in the add-ons, everything was regular price and I didn’t see anything under the Sims 4 game added on. Will it eventually transfer over or do I have to start over? It’s upsetting with all the money I’ve spent in the past though.
Game keeps going back to world select
After buying the For Rent GP and installing it game starts to load a save or new game the goes back to world select screen! EA help was zero help so what do I do I tried repair no joy down loading whole game and 55 GP SP kits again EA told me it was because my transaction didn't go threw yet I got the confirmation of payment to email help please
Can't download
I had to uninstall and reinstall "The Sims 4" and I can't install the expansion pack "High School Years". I'm getting the following message: "There's a problem with your pre-order" and asking me to review the purchashe status on my account. I know i did pay for this expansion pack back then and I also checked the payment on the website and it was completed. What do I do?
