Game of the year upgrade
I bought the game of the year upgrade it says you would get all the weapons + attachments in the game of the year upgrade. I got everything else in the upgrade except for the weapons + attachments. I have restarted game/EA app and tried repairing the game and still nothing. I tried uninstalling the whole game and installed it again and did not get the all the weapons + attachments. And there is no way to reach out for ea support you just get random stuff to try and noting work. Please contact me16Views1like0Commentserror?
Downloaded the new season and this thing just showed up ? An unexpected game shutdown was detected. Please relaunch the game or contact EA Help if this continues. (0xC0000005) Session ID: jC83AyS0vuLxhtju5M3KTROJI9Am0EG80Dvx8mBcqXMMHkYK Previous Session ID: 038xB3bgurXxh425vc3KF/zAfei1m7cFa4/cqlZ+ikKxJ2uN Previous Service Session ID: 038xB3bgurXxh425vc3KF/zAfei1m7cFa4/cqlZ+ikKxJ2uN44Views0likes0CommentsMissing in game purchased content with Battle Coins
Yesterday, on Playstation 5, I purchased two items from the store with Battlecoins, specifically, "Toxic Patrol" and "Poised Strike" and it's been over 24 hours and the items and skins are still not in my inventory. I did all the steps such as restarting the game, restoring licenses, etc. Spoke with a rep on the chat and they said the techs would fix it ASAP citing it as a bug but that's not reassuring. There was no case number provided and I was told just be on the lookout and i couldn't be directly contacted about this matter. The content is expensive. Can I get help, insight, or has anyone else experienced this? This has never happened and past purchases have been very consistent.113Views1like3CommentsGame of the Year Edition ~ Multiplayer Install Error
Dear EA Support Team, I am writing to express my frustration and disappointment regarding my recent purchase of Battlefield 6: Game of the Year Edition. Based on my understanding of the edition's description at the time of purchase, I was under the impression that it included access to the full game, similar to the Phantom Edition, along with additional content and exclusive perks, such as weapon skins, cosmetics, and other in-game bonuses. Most importantly, I expected to have full access to multiplayer game modes, including Breakthrough, Conquest, and other core multiplayer features. Unfortunately, despite purchasing this edition, I am unable to access the multiplayer content that I reasonably expected to be included. I have already made several attempts to troubleshoot this issue, including: Clearing the EA app's cache using the "Clear Cache" option. Repairing the game files through the EA app. Completely uninstalling and reinstalling the game. Checking the in-game System menu, where the Multiplayer section continues to display "Purchase to Play." Attempting to modify the game's installation, only to discover that the option to download or install the base game is locked. Despite completing these troubleshooting steps, the problem remains unresolved. The game continues to prompt me to install an add-on, and I am unable to access the multiplayer features I believed I had purchased. What makes this situation particularly frustrating is that I have already invested both money and considerable time attempting to resolve an issue that appears to be related to the game's installation, content entitlement, or purchase recognition. Furthermore, I am disappointed that the purchase is listed as non-refundable, even though I cannot access the content I expected to receive. I understand that refund policies exist; however, I believe situations involving inaccessible purchased content should be evaluated individually rather than automatically denied. I genuinely enjoy Battlefield and purchased this edition specifically because I wanted to experience the game to its fullest, including its multiplayer modes and additional content. Instead, I have been left with a product that does not appear to provide the access I expected, despite my efforts to resolve the issue independently. I am respectfully requesting the following: A review of my purchase and account entitlements to confirm which Battlefield 6 content and multiplayer features are included in the edition I purchased. A technical investigation into why multiplayer displays "Purchase to Play" and why the base-game installation option is locked. Restoration of access to all content included in my purchased edition, without requiring me to purchase the same content again. If the issue cannot be resolved, consideration of a full refund or another appropriate resolution. As a paying customer, I believe it is reasonable to expect that a purchased product will function as advertised and that customers will receive appropriate support when technical or entitlement issues prevent access to paid content. I hope EA will take this complaint seriously and provide a meaningful resolution rather than directing me to repeat troubleshooting steps that I have already completed. Thank you for your attention to this matter. I look forward to your response and a satisfactory resolution. Sincerely, A Concerned Battlefield PlayerSolved51Views0likes2CommentsPs5 screen glitching issue new update
Hi! I have a question, it has been a couple of times where when a new update comes out (specifically with the textures/HD I think) that on my ps5 whenever I start te game the screen starts glitching and eventually turns black. Whenever I have been able, while it glitched, to get to the options menu and put my game from performance mode to balance mode the game works. But it is not doable on a ps5 to play in balance mode due to extreme fps difference. Unfortunately the new season update has made this issue happen again. Is this a known issue for other people as well??