Tutorial Stuck on Level 12: Mahjong Safari
Hello...I am working on a weekly badge for Mahjong Safari. However, I am unable to continue on level 12 because the tutorial gets stuck once I clear the first set of tiles and wants to repeat. I have reset my PC laptop several times and this has not resolved the issue. I do not have any trouble playing other POGO games. I have tried to reset the tutorials as well to no avail. I wish there was a way or that I knew a way to turn off the tutorials as I do not need them. Thank you...PLEASE HELP! Mahjong sanctuary stuck in task list!
Second time posting and I am desperate for help. Customer support refuses to do anything and I am missing out on completing challenges, losing gems by not having this issue resolved! I am having an issue loading Mahjong Sanctuary on Pogo. The game loads normally, and after I click Play, a screen appears after a couple of seconds that says a birds work is never done lets get back to the task list. At that point the game becomes stuck. I cannot interact with anything except the task list. When I click it, a message appears saying I still have area tasks to complete. A hummingbird appears with a blank non clickable square beside it, and I cannot exit this screen unless I return to the Pogo home page. I have tried all fixes suggested by EA Customer Support, but none worked. They advised me to post this issue in the forums where their experts can advise. I am 100% sure this is a pogo issue, not an issue on my end. My husband also has an account and has no trouble opening the game on his computer but if he logs in under my account it will not open. Thank you for any help you can giveFarm Merge Valley - Badge Progress Screen
This happened to me again tonight, as I was moving a cow into a blank spot next to the other 3 had (going for a match of 5), the screen changed to the badge progress screen, and it dropped the cow onto the ones had making a match 4. I would like it where does not change at all or change after a change in the current challenge which for me is Harvest 150 cows. This is not the first time where things get dropped where not wanted and won't be the last.