Error accessing Claire Hart "Secret in the Shadows" game, case 44 and 45
A while ago when there was a sale, I bought episodes in a number of cases including 44 and 45. When I try to access them now in two browsers, Firefox and Edge, I get an error message "Uh-oh! We had problems loading your episode. Please refresh your browser" with a 'refresh' tab. This has happened over several days. Case 43 and 46 are fine as have been all those up to these two. An image grab of the error is attached. Is this a known issue?Mahjong sanctuary stuck in task list!
Second time posting and I am desperate for help. Customer support refuses to do anything and I am missing out on completing challenges, losing gems by not having this issue resolved! I am having an issue loading Mahjong Sanctuary on Pogo. The game loads normally, and after I click Play, a screen appears after a couple of seconds that says a birds work is never done lets get back to the task list. At that point the game becomes stuck. I cannot interact with anything except the task list. When I click it, a message appears saying I still have area tasks to complete. A hummingbird appears with a blank non clickable square beside it, and I cannot exit this screen unless I return to the Pogo home page. I have tried all fixes suggested by EA Customer Support, but none worked. They advised me to post this issue in the forums where their experts can advise. I am 100% sure this is a pogo issue, not an issue on my end. My husband also has an account and has no trouble opening the game on his computer but if he logs in under my account it will not open. Thank you for any help you can giveMONOPOLY Sudoku resets rent timers when entering room
My Pogo username is mrsbugfxr. Why does MONOPOLY Sudoku reset the timers on all properties when I click COLLECT on the pop-up that appears when I enter the game, even though many haven't reached their previously allotted time? It didn't used to do that (only reset timers on properties that had rent available). I'm having the problem on both a PC and a laptop running Windows 11 Version 25H2 (OS Build 26200.8457). The PC is a Dell Inspiron 3030, the laptop is a Dell XPS 16 DA16260. I typically play on the PC using Firefox (current version 150.0.3) and on the laptop using Microsoft Edge (current version 148.0.3967.70), but I tried Edge on the PC with the same result. I don't know what browser versions I had when I first noted this issue, but it's been going on for a while and I've updated my browsers every time a new version came out. I doubt the problem is related to the browser.Poker town Season not working
There have been many glitches with Poker Town as far as not playing, busting people out of nowhere, and most recently my "season" tab is not working as far as advancing and giving me anything to claim. Are these poker town glitches ever going to be fixed once and for all??Unable to Play or to Earn Badges!!
Hello...I am having issues with two different games on Pogo. The first is Mahjong Sanctuary. The second is World Class Solitaire. Below is the Problem Report for Mahjong Sanctuary: Pogo username: BranDkisez Device Type (PC. Laptop, Phone,Tablet) : Laptop OS version (Windows 10, Windows 11, or macOS): Windows 11 Version 25H2 (OS Build 26200.8246) Browsers Tested (Microsoft Edge, Google. Firefox, Safari): Microsoft Edge; Google Chrome Current Browser Version Number: Microsoft Edge Version 147.0.3912.98 DxDiag File attached: (Yes/No): Yes Error messages or Error Images: None; When playing, I cannot get past the tutorial on this level. Screenshots showing what’s happening: After choosing 2 Matching tiles, I get the screen below and then I am unable to move forward with gameplay. What Troubleshooting steps you've already completed: I have cleared the cache on all browsers. I have restarted my computer as well as a complete shutdown. I downloaded the latest version of Google Chrome and tried playing on that browser without any resolution to the issues I am having. I also attempted to reset my game boosts and the tutorial, but nothing I have tried will fix this issue. The above information is the same for World Class Solitaire. The issue with this game is it is stuck in London. I cannot pick another destination, complete the passport, or move forward in the game. Thank you for your help!!Tutorial Stuck on Level 12: Mahjong Safari
Hello...I am working on a weekly badge for Mahjong Safari. However, I am unable to continue on level 12 because the tutorial gets stuck once I clear the first set of tiles and wants to repeat. I have reset my PC laptop several times and this has not resolved the issue. I do not have any trouble playing other POGO games. I have tried to reset the tutorials as well to no avail. I wish there was a way or that I knew a way to turn off the tutorials as I do not need them. Thank you...
