Sweet Tooth Town freezing mid game
I'm finding it difficult to play this game when it's freezing mid game more so than not. I've tried clearing my cache's, waiting minutes to see if it will clear itself and I have had no luck. The only way out is to refresh the page and lose the progress I have made. I took a screen shot of the board to show the circle symbol that appears when it does this but it didn't show so I drew it on the left side. White arrow curser turns to this circle when it freezes. Any help would be appreciated.Solitaire Home Story not saving star progress
I'm currently in the 600 levels, and a lot of the story tasks require 4 or 5 stars while there is only regularly 5 lives (turns) as a maximum without waiting for replenishment.... each life refill is a very long wait (I'm not positive, but I think 15 mins wait PER life- which is also irritating, that is much too long when you're in the 600's and every table set is hard, even when not marked as such)... however, if I earn 4 stars, and run out of lives, and leave the game, when I come back there is only EVER 2 stars saved, no matter how many I earn. Additionally, if I use all my stars on story tasks and leave and come back, it is automatically put back to 2 stars earned - even if not earned (even if I only refresh the page... I don't actually mind that part haha, though they were not earned, so is part of the glitch I'm sure). Can you fix this so it saves progress, please? It is most irritating to earn 4 of 5 required stars, only to have to come back in an hour after lives are replenished on timer, to have lost all my progress! I've cleared cache, I've tried multiple browsers, nothing seems to work. My preference is Firefox though, and most games tend to work fine with this one... please fix the bug! Thanks.Tutorial Stuck on Level 12: Mahjong Safari
Hello...I am working on a weekly badge for Mahjong Safari. However, I am unable to continue on level 12 because the tutorial gets stuck once I clear the first set of tiles and wants to repeat. I have reset my PC laptop several times and this has not resolved the issue. I do not have any trouble playing other POGO games. I have tried to reset the tutorials as well to no avail. I wish there was a way or that I knew a way to turn off the tutorials as I do not need them. Thank you...PLEASE HELP! Mahjong sanctuary stuck in task list!
Second time posting and I am desperate for help. Customer support refuses to do anything and I am missing out on completing challenges, losing gems by not having this issue resolved! I am having an issue loading Mahjong Sanctuary on Pogo. The game loads normally, and after I click Play, a screen appears after a couple of seconds that says a birds work is never done lets get back to the task list. At that point the game becomes stuck. I cannot interact with anything except the task list. When I click it, a message appears saying I still have area tasks to complete. A hummingbird appears with a blank non clickable square beside it, and I cannot exit this screen unless I return to the Pogo home page. I have tried all fixes suggested by EA Customer Support, but none worked. They advised me to post this issue in the forums where their experts can advise. I am 100% sure this is a pogo issue, not an issue on my end. My husband also has an account and has no trouble opening the game on his computer but if he logs in under my account it will not open. Thank you for any help you can giveError accessing Claire Hart "Secret in the Shadows" game, case 44 and 45
A while ago when there was a sale, I bought episodes in a number of cases including 44 and 45. When I try to access them now in two browsers, Firefox and Edge, I get an error message "Uh-oh! We had problems loading your episode. Please refresh your browser" with a 'refresh' tab. This has happened over several days. Case 43 and 46 are fine as have been all those up to these two. An image grab of the error is attached. Is this a known issue?LvL 1 Camp with Bugs Spawned
Heyho guys , on the Tiberium 71 in our Farm Area a weird LvL 1 Camp spawned. When clicking on it , it causes the game to break down forces to reload. How is that possible? Neither a lvl 1 Camp is possible to spawn nor can it bring such issues. It´s no big problem for us as we can just ignore it , but an explanation would be nice to have as we have never seen something like this before. I will add the Screen to show how bizarre this thing looks. Thanks for your attention and your help.Merge Academy Apple Generator Disappearance
Good evening - I was playing Merge Academy just now and I previously had 2 of the apple generators (the ones that ultimately produce the pie). Since I needed one of the pie slices to fulfill the order, I got these generators out of storage and started merging the outputs. You can see here that I had enough from the generators to make the pie and the slices, which would not be possible with only one of these generators. Unfortunately, the game started glitching severely and the second generator just...disappeared. I have tried all of the troubleshooting methods including restarting my device, checking for device and browser updates alike, clearing cache, trying incognito mode, etc. I would really appreciate getting my other generator back please 😅 thank you. Details: Username: mwstar19 Device: laptop OS: Microsoft Windows 25H2 Browsers: chrome, edge Browser version: Chrome Version 146.0.7680.178 Troubleshooting methods mentioned in message above.Pogo Jigsaw Treasure Hunter HD puzzle game I cannot open the drawer
Pogo Jigsaw Treasure Hunter HD puzzle game I cannot open the drawer with puzzle pieces at all. The button is greyed out. I have Windows 11 PC and have tried 3 different browsers Edge, Chrome and Mozzila. deleted all cookies and disabled hardware acceleration and still not working. Please help me.
