Merge Academy - Missing Content

For the past 3 days, when you "reward" me with energy for completing a quest on the main screen or on the daily check in, I don't receive it. 

Please fix this!!! Send the energy in a package or something that I can open. It's not coming through in whatever method you're trying to send it in. Grrr... 

I also receive nothing in daily check in when it is energy for Merge. The energy is full because it has been idle all night and will not accept any over 100. I tried going to the game and playing a bit , then returned to check in but it only pops up when you first open the program each day.  Big zero again!

This morning when I finish a challenge and excepted my rewards of either 150 in pogis or 11energy in merge I choose merge and never got my 11 energy.  I have found I don’t get a lot of my rewards when I choose the.  Another example is the Lucky Cat Bingo when I don’t get my rewards when I play the specials that they have from time to time.  This is frustrating as I have been a club member for over 10 years.

Today I chose the free tier options of the constellations and my choices should have awarded me 46 energy. I opened Merge and they were not there. I refreshed multiple times, left the game and came back and refreshed a few times and the energy never appeared. Please credit 46 energy.

Thank you

Every time I choose Merge Academy energy as a reward, or it is a daily gift as it was today, I never receive it. It just doesn’t appear at all. Refreshing has zero effect whatsoever. 

I am also having this issue. I have changed browsers, computers, cleared caches and more. I have refreshed both before I check Merge and after.  Beyond frustrating. 

I didn't get the 50 energy units this time or the last time they offered it. I don't know about the one from Celyth but I don't think I'm at that level yet. I always look to see if anyone else is stating they didn't get it either before notifying POGO. Looks like I'm not the only one. I haven't seen anyone else complain about it though so they are probably like me and figure why bother. 

Looks like this issue has been going on for awhile, and no responses... I never get constellation awards in Merge Academy either. And yes, I know how to clear my cache etc...  I get all the other rewards I pick, just not Merge Academy.  (Same issue with the daily awards too.)

I have seen other discussions of this, some going back over a year, but there doesn't seem to be any resolution to the issue.  Every time I choose Merge Academy energy as a reward, or it is a daily award, it never shows up in the game. Many people seem to have the same issue, so I don't think it is a configuration issue.  I get all the other awards I choose, just not this one.  I have checked all my cache and cookies, even though that doesn't seem to be a likely culprit when only one game is affected.  I play on Safari on a Mac desktop (all updated), and on a (brand new) iPad. Same problem on both platforms. And only with awards from outside the game.

I am attaching a screenshot from this week when I was supposed to receive 11 energy.  I went into the game, refreshed several times, and still only the 100 I accumulated over night.