The Sims 4 lagging and freezing on PC no matter what I do
Hello, I’m in desperate need of some help with the Sims 4 on PC. I’ll start with some background: I’ve had the game for years with no issues until last week. In the morning I played the game for a few hours with no issues but in the afternoon the game started lagging and freezing in build and live modes and it hasn’t been the same since. My laptop was not updated between the morning and afternoon; there were no changes to my laptop made that day. I have Windows 11 if that’s also relevant. I can’t go more than 30 minutes (on a very, very good day) without it lagging and freezing but usual it only takes 5 - 10 minutes for the problem to start. It has only crashed twice, otherwise once I notice the lag (and it’s hard to miss) I slowly save and exit before it totally freezes. I went through the forums and did as I was told: I’ve deleted my backups, I’ve deleted the local cash, I’ve uninstalled and reinstalled the Sims 4 and the EA app, I've tried repairing the Sims in the EA app, I’ve restarted and troubleshooted my PC (and I didn’t receive notice of any issues that needed my attention), and I’ve adjusted my settings in the game (like turning on laptop mode and enabling the V setting in game options - sorry, I can’t remember what it’s called). Nothing has worked. I also have no custom content or mods, only the base game and some add ons. I would greatly appreciate any help with this issue, it’s been a pain to deal with. Thanks!Solved796Views1like16CommentsGame crashes when trying to travel
I noticed that whenever I wanted my sim to travel somewhere else, the game would load normally but then after a moment it will crash out of nowhere (the plumbob keep moving during this). The crazy thing, I played earlier today and I didn't had this problem at all. I've tried removing my mods and found some that were conflicting with the game's files. I removed them and load the game again and it seemed to work for a few minutes but crashed again.Every game I try to play crashes after several minutes
Sims 4 crashes within minutes after going into the game, have to complete restart my laptop same with mass effect legendary edition, my laptop is relatively new with only owning it for several months it’s Acer predator helios neo 16 rtx4070. tried every troubleshooting that I could possibly find with even doing a clean reinstall of my laptop and even downloading a roll back of nvidia drivers to see if it’s the driver but nothing helped as it happens with every game on every platform. Took the laptop in to get repaired but they just said oh it’s probably a software issue as so far they found nothing even though they noticed that I encounter gpu error crashing on games. do you think it’s software or hardware issue? It’s a new laptop and it’s becoming increasingly frustrating. please help.