Ideas

laurenlola22's avatar
laurenlola22
New Spectator
23 days ago
Status:
Needs Info

[BH] Error code: 123:b378c837/ Can't close business

Getting an issue where I have a business which is permanently glitched as "open" , no matter what I do. I can't close or sell the business, and as it is based at my home lot, I cannot go home with my sim.  Store has been "open" for 23 sim hours and counting...  When I try to close the business, the sim T-Poses and nothing happens.

Error code: 123:b378c837:938c06ee

Fixes tried (none work):

Reloading game, loading old save (all are corrupted), removing mods (happens both with mods installed and without), moving sim to a new lot.

Edit By Crinrict: Adjusted Title, added pack tag as it's probably related to small businesses

Edit by crinrict:

Please use this thread even if you don't get the 123:b378c837 error code if you can't close your business.

LastException associated with this issue

<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>cc6d99d7d59342f867db075f</sessionid><type>desync</type><sku>ea.maxis.sims4.15.macarm64</sku>

<createtime>2025-03-19 18:06:10</createtime><buildsignature>Local.Unknown.Unknown.1.113.291.1220-1.300.000.207.Release</buildsignature>

<categoryid>business_employee_manager.py:364</categoryid><desyncid>cc6d99d7d59342f867db075f</desyncid><systemconfig/><screenshot/

<desyncdata>[manus] business_service failed to handle zone load due to exception (AttributeError: 'NoneType' object has no attribute 'get_career_by_uid')
Traceback (most recent call last):

  File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped
  File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap
  File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper
  File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper
  File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect
  File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 611, in do_zone_spin_up
  File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1711, in update
  File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 274, in on_enter
  File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 429, in on_zone_load
  File "T:\InGame\Gameplay\Scripts\Server\business\business_service.py", line 652, in on_zone_load
  File "T:\InGame\Gameplay\Scripts\Server\business\business_tracker.py", line 265, in on_zone_load
  File "T:\InGame\Gameplay\Scripts\Server\small_business\small_business_manager.py", line 1744, in on_zone_load
  File "T:\InGame\Gameplay\Scripts\Server\business\business_manager.py", line 1796, in on_zone_load
  File "T:\InGame\Gameplay\Scripts\Server\small_business\small_business_employee_manager.py", line 58, in on_zone_load
  File "T:\InGame\Gameplay\Scripts\Server\business\business_employee_manager.py", line 635, in update_employees
  File "T:\InGame\Gameplay\Scripts\Server\small_business\small_business_employee_manager.py", line 225, in remove_employee
  File "T:\InGame\Gameplay\Scripts\Server\business\business_employee_manager.py", line 595, in remove_employee
  File "T:\InGame\Gameplay\Scripts\Server\business\business_employee_manager.py", line 424, in on_employee_clock_out
  File "T:\InGame\Gameplay\Scripts\Server\business\business_employee_manager.py", line 364, in get_employee_career
AttributeError: 'NoneType' object has no attribute 'get_career_by_uid'rtim=0

 

23 Comments

About The Sims 4 Bug Reports

Report bugs for The Sims 4 on PC, Mac, Playstation, and Xbox.Latest Activity: 4 months ago