Ideas

crinrict's avatar
2 months ago
Status:
Needs Info

Load Error Code 800/801

Issue

When trying into a lot, you are greeted by load error 800/801. Buildings start to disappear and you also get endless loading.

Similar issues

Please check out this thread for similar issues if you don't get an error code: [PLEASE READ] Save Game Corruption | EA Forums - 5037272 

Solution

There have been a few solution suggestions in this post: Save Game Corruption (Disappearing Lots/Error 800 or 801) | EA Forums - 5037272 

9 Comments

  • StrifeDacosta's avatar
    StrifeDacosta
    Seasoned Adventurer
    2 months ago

    Hi Crinrict, first of all thank you so much for all your hard work in troubleshooting and spreading awareness about these issues.

    I have a question relating to this bug, and I think you are the right person to ask to. You see, I am confused about how to handle the 2 major bugs in the game right now: the error 800 and the cluttering/littering issue. I just started a new save, I don't have other residential rental lots other than the ones that come with the Tomarang world.  I want to get rid of those residential rentals to prevent the error 800 bug. But in order to bulldoze the lot, you need to load the lot first. And loading the lot, will trigger the cluttering/littering bug!....oh my God...I don't really know how to handle these...so do you think the best solution right now would be to just completely leave the residential rental lots in Tomarang alone? In the hopes that having as fewer residential rentals as possible in your entire save file would be enough to prevent the error 800 from happening AND prevent the cluttering/littering issue to happen too? 

    Also, you mentioned about manually deleting unplayed homeless sims from our game regularly. Say if my game designate a certain NPC as a delivery person, should I NOT delete this NPC sim? And if my played sim has a friend relationship with an NPC sim, should I also NOT delete this sim? Sorry I am fairly new to the Sims 4.

  • undiluted's avatar
    undiluted
    Seasoned Vanguard
    2 months ago

    This was happening mostly with the lot of my played household on my main save, which was also experiencing the default neighboring lot appearance issue and random lot bulldozing issue at the same time. In fact, my played household (in Oasis Springs) experienced the lot bulldozing issue first, with me repeatedly having to rebuild the lot every time I re-entered the save, until it finally culminated in an 800 error when I travelled with one of the household Sims and then tried to return to the home lot (both within the same gameplay session).

    I haven't experienced any new 800 errors on that save since getting rid of all R-rental lot types, but the already-corrupted lot is still giving it. (I'm going to try removing it with S4S as per these recommendations.)

  • I reported this bug since the beginning of the year. So far there is no fix. It was only on Willow Creek map. Now it has spread to maps: San Myshuno, Sulani, Magnolia Promenade. Almost all the places I usually play. Too bad to be able to play

  • EA_Cade's avatar
    EA_Cade
    Icon for Community Manager rankCommunity Manager
    2 months ago
    Status changed:
    Under Investigation
    to
    Needs Info

    Hello all,

    If any of you are still encountering this on the latest game version (without mods), would you be willing to share your save file(s)? If so, please send me a private message with a link to the file.

    Instructions here

    Thanks!

  • Started encountering this bug. Got load error 800 when trying to load into a residential rental lot. Buildings are starting to disappear and endless loading. It starts in Willow Creek and spreads the more I try to play. I also added a backup save to my game that this had not happened in and now it is happening in that save. I have tried to start over numerous times, but this starts happening over and over again. This is a terrible game breaking bug. 😭

  • hollyw26's avatar
    hollyw26
    Rising Traveler
    10 days ago

    I abandoned my Legacy save until this is fixed.  I had a second save file that is smaller, so I've been playing with that.  I don't understand why we aren't getting some status on this serious defect.  I haven't had the problem, but I am too afraid to play my main save as it's large and well populated.  

  • ceunon20's avatar
    ceunon20
    Seasoned Ace
    10 days ago

    I just started to have this issue on my save games...
    Now I can't even enter some lots on Willow Creek and just like you its now happening on my backup saves (that were uploaded on a cloud way before this started happening). 
    It's definitely a game breaking bug, I can't say this is a save corruption anymore. Otherwise my backup saves would not be having this issue.

    Save file: LINK

    Edit: The lots with the error are the ones on the Sage Estates (both lots) and the Potters Splay on Courtryard Lane. 

  • cecilepie's avatar
    cecilepie
    Seasoned Rookie
    6 hours ago

    This just started happening to me, Willow creek disease. I just bought the new pack too, which makes me feel like a real joker. 

    1 year old save file, medium amount of residential rentals, lots are flipping to different types and when I go into edit the lot is empty, no house. Error code 801, then endless loading. 

    No clue how much clutter is in my save file, it shouldn't be on me to meticulously track my rentals and clutter, simply trying to avoid this bug made me paranoid, and it happened anyway.

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