Ideas

crinrict's avatar
6 days ago
Status:
Under Investigation

Load Error Code 800/801

Issue

When trying into a lot, you are greeted by load error 800/801. Buildings start to disappear and you also get endless loading.

Similar issues

Please check out this thread for similar issues if you don't get an error code: [PLEASE READ] Save Game Corruption | EA Forums - 5037272 

Solution

There have been a few solution suggestions in this post: Save Game Corruption (Disappearing Lots/Error 800 or 801) | EA Forums - 5037272 

4 Comments

  • StrifeDacosta's avatar
    StrifeDacosta
    Seasoned Scout
    3 days ago

    Hi Crinrict, first of all thank you so much for all your hard work in troubleshooting and spreading awareness about these issues.

    I have a question relating to this bug, and I think you are the right person to ask to. You see, I am confused about how to handle the 2 major bugs in the game right now: the error 800 and the cluttering/littering issue. I just started a new save, I don't have other residential rental lots other than the ones that come with the Tomarang world.  I want to get rid of those residential rentals to prevent the error 800 bug. But in order to bulldoze the lot, you need to load the lot first. And loading the lot, will trigger the cluttering/littering bug!....oh my God...I don't really know how to handle these...so do you think the best solution right now would be to just completely leave the residential rental lots in Tomarang alone? In the hopes that having as fewer residential rentals as possible in your entire save file would be enough to prevent the error 800 from happening AND prevent the cluttering/littering issue to happen too? 

    Also, you mentioned about manually deleting unplayed homeless sims from our game regularly. Say if my game designate a certain NPC as a delivery person, should I NOT delete this NPC sim? And if my played sim has a friend relationship with an NPC sim, should I also NOT delete this sim? Sorry I am fairly new to the Sims 4.

  • undiluted's avatar
    undiluted
    Seasoned Vanguard
    3 days ago

    This was happening mostly with the lot of my played household on my main save, which was also experiencing the default neighboring lot appearance issue and random lot bulldozing issue at the same time. In fact, my played household (in Oasis Springs) experienced the lot bulldozing issue first, with me repeatedly having to rebuild the lot every time I re-entered the save, until it finally culminated in an 800 error when I travelled with one of the household Sims and then tried to return to the home lot (both within the same gameplay session).

    I haven't experienced any new 800 errors on that save since getting rid of all R-rental lot types, but the already-corrupted lot is still giving it. (I'm going to try removing it with S4S as per these recommendations.)

  • I reported this bug since the beginning of the year. So far there is no fix. It was only on Willow Creek map. Now it has spread to maps: San Myshuno, Sulani, Magnolia Promenade. Almost all the places I usually play. Too bad to be able to play

About The Sims 4 Bug Reports

Report bugs for The Sims 4 on PC, Mac, Playstation, and Xbox.Latest Activity: 13 days ago